Financial Aid Veterans Assistant Part Time (Central Campus)

Description

SummaryUnder general supervision, this position performs general office support for the financial aid department by assisting veteran students regarding the VA / GI benefit processing for the college.

Performs routine and similar clerical duties requiring general knowledge of basic office systems and procedures in a high-volume area.

The incumbent will perform a variety of clerical functions / processes that are designed and directed by technical professional staff.

Limited independent judgment is needed.

This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Florida Statute 295. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

Applicants claiming preference are responsible for providing required documentation at the time of submitting application.

For information on obtaining a DD 214 visit or call 1-866-272-6272.

Minimum Education :

High school education or an equivalent required.

Minimum Experience / Training :

• One year office experience preferred.
• Experience with VA / GI Bill benefits strongly preferred.
• An equivalent combination of experience and education may be considered.

Essential Functions :

• Daily- 20% : Provides exceptional customer service by providing information and assisting with federal Veterans Administration (VA) forms and education benefits to current and prospective students.
• Daily -20% Assists students in completion of the VA application while maintaining confidentiality. Submits forms to the Veterans Administration.
• Daily -10% : Scans submitted documents into the college system.
• Daily- 10% : Communicates with VA on behalf of student with specific benefit-related issues.
• Daily -20% : Participates in outreach events to promote student success and completion
• Other, as Needed -20% : Performs other related duties as assigned.

Knowledge, Skills and Abilities :

• Contributes as a team member
• Strong computer and customer service skills
• Frequently acts in a helping or assistant mode
• Standard computer and telephone skills
• Some positions may require additional telephone communication skills
• Ability to work with a diverse population of student, faculty and staff

Competencies :

Diversity and Inclusion :

Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents.

Contributes to an inclusive, respectful, and empowering working environment that welcomes diverse perspectives

Respect for Others :

Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College.

Maintains professionalism and contributes to a cohesive work environment

Teamwork :

Cooperates and collaborates with individuals & groups that supports the mission and values of the College

Flexibility & Adaptability :

Adapts approaches as situations in the work environment changes. Supports change based on the environmental needs, emerging technologies, and system upgrades.

Technical Expertise :

Effectively applies concepts, theories, methods, tools, techniques, and expertise in administrative and clerical support

Continuous Improvement & Learning :

Actively develops one's own skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of the department, division and College.

Position Time Type

Part time

Position Number

P0082284

Department

Financial Aid Advising - Central

Salary Range

$12.00 per hour

Posting End Date

Work Schedule

Monday - Friday