CUSTOMER SERVICE PROFESSIONAL - RECEPTIONIST 85273

Customer Service Professional - Receptionist 85273

Please wait...

Location : Waltham, MA, US

When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion.

We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.

Customer Service Professional Receptionist

Primary Responsibilities

• Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
• Answering incoming calls and greeting customers and potential agent candidates

Qualifications

• Associates, or Bachelors degree preferred, or equivalent years of related experience
• The ideal candidate should have 2 or more years of customer service and administrative experience
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees
• Organizational skills to keep accurate records and find important information quickly
• Patience and listening skills to respond appropriately and interact positively with customers
• Strong computer skills with proficiency in the Microsoft Office Suite
• Demonstrated ability to multitask effectively
• Assistance with ad hoc administrative functions to support the General Office

Training & Development

Customer Service Representatives receive on-the-job training to learn about the insurance industry and product and policy provisions.

Coaching and feedback is provided to help you gain the necessary skills to be successful.

Shift Information

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8 : 00 AM 5 : 00 PM during the work week.

Salary

Competitive full-time base salary, overtime eligibility plus target bonus

Benefits

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

Career Opportunities

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

Please note : This role requires FINRA licensed and / or FINRA Associated Person pre-hire fingerprinting.

Recognized as one of *Fortunes* Worlds Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our .

We invite you to bring your talents to New York Life, so we can continue to help families and businesses Be Good At Life.

To learn more, please visit , our and the page of .J

Job Requisition ID : 85273

Job Segment : Underwriter, Social Media, Claims, Receptionist, Customer Service, Insurance, Marketing, Administrative