Support Operations Manager

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Technical Support Manager, Operations in Brazil.Key ResponsibilitiesLead and develop the support operations team, promoting continuous improvementIdentify and diagnose issues within production systems to minimize disruptionsEstablish and monitor key performance indicators (KPIs) to evaluate team performanceRequired QualificationsEnglish C1 proficiencyExperience in cards authorization processes and servicesProven leadership in support or operations environmentsSolid understanding of technical environmentsAbility to develop and implement strategic plans aligned with organizational goals

4 days ago
Related jobs
Promoted
Hispanic Technology Executive Council
San Francisco, California

California (61042), United States of America, San Francisco, CaliforniaManager, Support Operations (Mac, Windows or Endpoint Management). Manages teams providing technology support operations in the areas of end user support, IT incident Management, change management, problem management, knowledge m...

Promoted
VirtualVocations
Oakland, California

A company is looking for a Technical Support Manager, Operations in Brazil. ...

Promoted
GAT Airline Ground Support
San Francisco, California

Operations Manager Positions have the responsibility for establishing safety policies, procedures and working conditions that affect the employee on the job. The operations manager must consistently display a professional and positive image. Ramp Operations Managers must be able to conduct monthly s...

Promoted
Hobbsnews
San Francisco, California

Manager, Support Operations (Mac, Windows or Endpoint Management). Manages teams providing technology support operations in the areas of end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. San Francisco an...

Promoted
Openai
San Francisco, California

We are looking for a leader to build and scale our Support Operations organization, reporting directly to the Head of Support. This team will not be a ‘typical’ operations leadership position - you will not only build out core practices under the Operations umbrella (see descriptions below), but you...

Promoted
DaVita Inc.
San Francisco, California

Manager, Support Operations (Mac, Windows or Endpoint Management). Manages teams providing technology support operations in the areas of end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. San Francisco an...

GAT Airline Ground Support
San Francisco, California

Operations Manager Positions have the responsibility for establishing safety policies, procedures and working conditions that affect the employee on the job. The operations manager must consistently display a professional and positive image. Ramp Operations Managers must be able to conduct monthly s...

Walmart
San Bruno, California

Revenue Operations is hiring a Senior Manager of E&S Program Operations to lead a newly-formed team responsible for various Enablement & Support programs. Mentor, coach, and enable a functionally-diverse team of five operations managers. The ideal candidate has experience leading through ambiguity, ...

OpenAI
San Francisco, California

We’re seeking a dynamic Support Ops Manager, Workforce Planning to join our support operations team. You will collaborate closely with the support operations, support leadership, data science, systems/tooling, and external BPO partners to ensure optimal workforce planning and performance management....

ICONMA
San Bruno, California

Support ad-hoc strategic support requests (Business analysis). Develop rich relationships, internally and externally, offer support and direction to team members, and foster teamwork and mutual respect. Drive responses to ad-hoc data requests, answering questions, and providing technical support, an...