EMS QA/QI Officer

Job Description

Job Description

Vista Medical Center is seeking an experienced and dedicated EMS QA / QI Coordinator to join our team. The successful candidate will play a key role in maintaining and enhancing the quality and performance of the EMS system through the development and implementation of comprehensive education and quality assurance programs.

This position requires a proactive approach to analyze and meet the educational needs of new and existing providers while ensuring compliance with state and national standards.

Key Responsibilities : EMS System Educator Responsibilities :

Educational Program Development :

• Analyze the developmental and educational needs of EMS providers.
• Develop, implement, and lead ongoing educational programs that are aligned with the strategic goals of the EMS system.
• Continuously assess and improve training content and delivery methods based on feedback and best practices.

Provider Orientation Program :

• Manage the orientation program for new EMS providers, including documentation of training progress, feedback, and competency evaluations.
• Create new orientation components to address evolving needs and ensure a smooth onboarding process.

Annual EMS System Competencies :

• Develop and monitor the implementation of annual competency assessments to ensure all EMS providers meet required skills and knowledge benchmarks.
• Evaluate results and provide individualized training as needed.

Process Improvement & Clinical Practice Development :

• Research current medical practices to identify opportunities for improving patient care outcomes.
• Document, implement, and train providers on new clinical practices and protocols to ensure high-quality pre-hospital care.

Budgetary Support :

• Assist the EMS System Manager in developing and managing the education budget.
• Identify needs for educational materials, supplies, and resources to support system-wide educational initiatives.

EMS Administrative Director / COAMPS Program Director Support :

Administrative Collaboration :

Work closely with key EMS personnel to address problem-solving and administrative matters impacting the EMS system.

Public Relations & Community Engagement :

Manage public relations efforts related to pre-hospital care to promote the EMS system's services and programs.

System Operations Management :

Assist in the development and oversight of EMS system operations, ensuring alignment with regulatory requirements and organizational goals.

Budgeting & Resource Allocation :

Contribute to budgeting for educational supplies, training resources, and communication equipment to support effective EMS system operations.

Committee Leadership :

Chair the Southwestern Illinois EMS System Advisory Committee and facilitate discussions on system improvements and strategic planning.

Accreditation Maintenance :

Maintain the accredited Paramedic Program through COAMPS (Committee on Accreditation of Educational Programs for the EMS Professions) by adhering to accreditation standards and participating in relevant reviews.

Qualifications :

• Bachelor's degree in Emergency Medical Services, Healthcare Administration, or a related field.
• Minimum of 5 years of EMS experience with at least 2 years in an educational or leadership role.
• Certified Paramedic or RN licensure (Illinois state licensure preferred).
• Knowledge of COAMPS accreditation standards and experience with paramedic education program management.
• Strong interpersonal, communication, and leadership skills.
• Ability to analyze data and develop actionable improvement plans.
• Proficiency in Microsoft Office Suite and EMS-specific software programs.

Preferred Qualifications :

• Master's degree in Healthcare Administration, Education, or related field.
• Experience in EMS quality assurance and quality improvement initiatives.
• Previous experience chairing or participating in EMS advisory committees.

Benefits :

• Competitive salary based on experience
• Comprehensive health, dental, and vision insurance
• 401(k) plan with employer match
• Continuing education reimbursement
• Paid time off and flexible scheduling options
15 days ago