Technical Project Coordinator

Summary

Posted : Sep 24, 2024

Weekly Hours : 40

Role Number : 200552008

Home Office : Yes

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading efforts.

Join Apple, and help us leave the world better than we found it! As a Technical Project Coordinator working with the Platform Architect Leader within the US Field Engineering team.

You will coordinate the Apple supported effort to assist enterprise companies in establishing an outstanding Apple platform experience.

You will work closely with IT, procurement, and leadership teams at enterprise companies, as well as internal partners at Apple, to develop, implement, and scale strategies that position Apple devices as an integral part of the enterprise IT landscape.

This role is suited for a seasoned project coordinator with a passion for enterprise technology solutions and a deep understanding of Apple products.

This is a field role that does not require candidate to be located in listed geo. Domestic travel up to 50% required.

Description

Develop and implement a comprehensive project plan to advocate for Apple platform adoption among enterprise customers, ensuring alignment with their business and IT goals.

Build and nurture relationships with key enterprise partners, including IT decision-makers, CIOs, and procurement teams, to gain consensus for Mac as an enterprise device option.

Work closely with enterprise IT teams to ensure seamless integration of Mac devices into their existing infrastructure, including security protocols, software compatibility, and mobile device management (MDM).

Lead the planning and execution of large-scale Apple platform rollouts for enterprise customers, ensuring that deployment is smooth and well-coordinated with minimal business disruption.

Track and analyze key performance indicators (critical metrics), including adoption rates, customer satisfaction, and return on investment, to optimize strategies and demonstrate the value of the Apple platform in enterprise environments.

Be a great partner with third-party vendors internal Apple departments to ensure comprehensive support and resources for Apple platform deployments in enterprise settings.

Facilitate organizational organizational change, ensuring collaborators are fully informed, engaged, and supported throughout the Apple platform adoption process.

Ensure the appropriate amount of people and resources are allocated effectively to meet strategic objectives.

• Bachelor's Degree or equivalent experience in Information Technology, Business Administration, or a related field.
• Approximately 5 years of project management experience, ideally within IT or enterprise technology environments. Demonstrable experience leading complex, large-scale technology deployments.
• Solid attention to detail. Deep understanding of project, program and portfolio planning and delivery.
• Sensitivity and good understanding of organizational issues and challenges. Knack for fostering positive relationships and ability to communicate at all organization levels.
• Exceptional written and verbal communication and presentation skills, to audiences of varying seniority. Excellent active listening skills.

Ability to influence others and move toward a common vision or goal.

• Great teammate and able to work multi-functionally with and through others. Ability to establish and maintain trust, credibility and build strong relationships.
• High level of professionalism, energy and sense of urgency to make things happen. Resilient and tenacious with a propensity to persevere.

Passionate about driving quality within a project organization.

• Comfort with ambiguity and ability to bring structure and clarity where none exists.
• Knowledge of macOS, MDM solutions (e.g., Jamf, Microsoft Intune, Omnissa Workspace One), security protocols, and their integration into enterprise environments (e.

g. Cloud IDP, SSO, corporate VPNs).

• Experience working with enterprise customers, especially in IT device procurement, integration, and support. Ability to influence senior collaborators and drive organizational change.
• Demonstrable ability to communicate effectively with technical and non-technical partners, including C-level executives, IT teams, and end users.
• Experience leading multi-functional teams, working with diverse partners, and handling multiple priorities in fast-paced environments.
• Strong analytical skills with experience using data to inform strategy, track project success, and refine approaches for continuous improvement.

Preferred Qualifications

• PMP or willingness to obtain. Certifications in Apple Deployment and Management (e.g., Apple Certified Support Professional, Apple Certified IT Professional) are a plus.
• Experience with Apple device deployment in enterprise environments, with a focus on integration and security.
• Project Management Software : Microsoft Project, Jira, Trello, or Asana.
• Collaboration Tools : Slack, Microsoft Teams, Cisco WebEx or Zoom.
• Documentation & Reporting : Confluence, SharePoint, or Google Workspace.
• Agile Tools : Azure DevOps, or other Agile frameworks for project tracking.

Education & Experience

Additional Requirements

More

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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