Billing Coordinator (Part-Time, Temporary)

Billing Coordinator (Part-Time, Temporary)

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.

Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We are seeking a detail-oriented and efficient Billing Coordinator to join our team on a part-time, temporary basis through mid-May.

The ideal candidate will be responsible for managing our client's licenses and subscriptions, maintaining data in Zuora, and providing a great experience to our clients.

This position is perfect for someone with strong organizational skills, attention to detail, and a background in billing or customer service experience.

This is a hybrid position in South Jordan, Utah (M, W, F in-office). This is a part-time, temporary position through May 2025.

Must be available to work 20-29 hours per week in the morning between 8 AM and 2 PM (based on business needs).

What You'll Do : Account Management :

Account Management :

• Maintain and update customer accounts and billing information.
• Follow up on past-due accounts.

Data Entry and Record Keeping :

• Update billing information, licenses, and subscriptions in Zuora.
• Generate and analyze billing reports as needed.

Customer Support :

• Respond to billing, licensing, and subscription inquiries from customers promptly and professionally.
• Provide assistance and support to customers regarding billing issues.

Coordination and Communication :

• Collaborate with other departments to ensure accurate and efficient billing processes.
• Communicate with customers to clarify billing details as needed.

What We're Looking For :

• High school diploma or equivalent
• Previous experience in billing or customer service roles.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Comfortable learning new systems
• Ability to work independently and meet deadlines.
• Strong problem-solving skills.
• Able to work 20-29 hours per week through May 2025.
• Availability to work between 8 AM and 2 PM (based on business needs)

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Our Values :

We approach our work every day with a few things in mind :

Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

Win - we win by delighting our customers with the very best products and services.

Do Good - we work hard to be good people!

Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here .

Interviewing @ Canopy :

We know application processes can be a little stressful. Here's are the stages of a typical interview process :

• Once your application is received, we will review it and get back to you if we feel like it's a mutual fit!
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call.

Remember : This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews our hiring teams will always make sure to save time for questions at the end!

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.