Manager of Product Support

VirtualVocations
Columbus, Ohio, United States
Full-time
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A company is looking for a Manager of Product Support.Key ResponsibilitiesManage team performance through data analysis, coaching, and developmentOversee daily operations of the Product Support team and handle customer escalationsAssist with cross-functional projects while reinforcing organizational goalsRequired Qualifications3-5 years of leadership experience in a customer experience-focused role in a SaaS companyExperience in a fast-paced, high-performance environmentProven track record of delivering exceptional customer experiencesAbility to inspire and motivate a teamInterest or understanding of AI is a plus

2 days ago
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