Distribution Coordinator
General Summary & Scope
- Serve as the main contact for contracted carriers, retail locations, and distribution centers.
- Perform daily tracking and tracing of carrier shipments.
- Proactively follow up to ensure desired service outcomes.
- Notify relevant parties of any potential service failures (i.e., supervisor, carrier, store).
- Ensure scheduled specialized deliveries by coordinating with stores.
- Tender outbound loads to client-contracted carriers via TMS (E2Open) as necessary.
- Create intermediate-to-advanced reports using Microsoft Excel.
- Audit delivery schedules and carrier timelines for accuracy.
- Assist with customer service hotline inquiries and resolve issues.
- Execute additional tasks and responsibilities as needed.
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