- Onsite End user support based on tickets received in ITSM tools.
- Provisioning of onboarding new users with all required access and configured hardware
- Support remote users with their request and incident and configure and ship the hardware assets.
- Roles & Responsibilities
- Onsite End user support based on tickets received in ITSM tools.
- Provisioning of onboarding new users with all required access and configured hardware
- Support remote users with their request and incident and configure and ship the hardware assets.
- Perform remote troubleshooting for users working remotely.
- Install and configure end points assets for provisioning.
- Support printer issues across the campus
- Providing desk side assistance based on user request.
- Providing white glove support for executives
- Manage the hardware repairs and inventory management.
- Manage data cleanup before disposal of assets.
- Co-ordinate with disposal company for assets disposals.
- Provide smart hand support for Network and server devices.
- Should be able to travel (Drive down) to remote locations when necessary.
- Provide support for conferencing solutions and events.
- Co-ordination with multiple stake holders / Third party Vendors for break-fix.
- Flexibility to work in shifts for 24x7 support.
- Must be able to lead the critical outage calls.
- Create the Standard Operating Procedure and update the
- Install, test, and certify operating system service packs, hot fixes, patches and / or upgrades.
Azure Virtual Desktop Support Engineer
By joining CHIA as the Azure Virtual Desktop Support Engineer, you'll become emersed into one of the largest and most disparate collection of healthcare data in the Commonwealth and play a pivotal role in the stewardship and success of CHIA’s influential and essential healthcare analytics ...
Desktop Support Engineer
Tags: Desktop Support, Help Desk Analyst, Helpdesk Technician, IT Support, Technical Support Analyst. Great opportunity for a Desktop Support Engineer. If you are interested in this Desktop Support Engineer opportunity, please apply to the post OR email your resume to Dan Gilliam, email: dan. Deskto...
Desktop Support Engineer (Level 2)
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design,...
Desktop Support Engineer
Tags: Desktop Support, Help Desk Analyst, Helpdesk Technician, IT Support, Technical Support Analyst. Great opportunity for a Desktop Support Engineer. If you are interested in this Desktop Support Engineer opportunity, please apply to the post OR email your resume to Dan Gilliam, email: dan. Deskto...
Desktop Support Engineer (Level 2)
The role consists of hardware and software support for Lenovo workstations across the enterprise. This includes desktops and laptops. Post-Migration support and to help employees with the new operating systems, troubleshoot when issues arise, and offer computer skills training when necessary. Identi...
Desktop Support Engineer
Onsite End user support based on tickets received in ITSM tools. Support remote users with their request and incident and configure and ship the hardware assets. Onsite End user support based on tickets received in ITSM tools. Support remote users with their request and incident and configure and sh...
Desktop Support Engineer
Desktop Support at an Enterprise level. Life Science Manufacturing site support knowledge, Lab support. Systems Support: Provide on-site Level support for MLL systems and connected peripherals, including those connected to laboratory and manufacturing instrumentation. Experience: - years of experien...
Azure Virtual Desktop Support Engineer
Specifically, as the Azure Virtual Desktop Support Engineer, you will have the opportunity to: Become the primary support personnel to support and administer the agencies, Azure Virtual Desktop, AVD environment. By joining CHIA as the Azure Virtual Desktop Support Engineer, you'll become emersed int...
Administrative and Technical Support Specialist - Security Clearance Required
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
Technical Support Specialist (28070-TYUN)
As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installation and Licensing. In this position you will be supporting our customers via phone, email, and other metho...