A company is looking for a Customer Support Specialist in Colorado, United States.Key Responsibilities : Register, prioritize, and document all support tickets following incident management proceduresInvestigate reported issues and conduct root cause analysis while providing technical support to clientsCommunicate and coordinate with customers and internal stakeholders to manage escalations and expectationsRequired Qualifications : 2+ years of experience in customer support with technical products, preferably in SaaSPractical experience querying SQL databasesFamiliarity with JIRA and ConfluenceExperience working directly with external customers via various communication methodsWillingness to support US public holidays on a rotational basis or provide on-call coverage
Customer Support Specialist
A company is looking for a Customer Support Specialist in Colorado, United States. ...
Customer Support Specialist
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. As the eyes and ears for our team fielding customer inquiries and finding innova...
Associate Customer Support Specialist
A company is looking for an Associate Customer Support Specialist to provide technical support and product knowledge for fleet management software. ...
Customer Support Specialist
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. As the eyes and ears for our team fielding customer inquiries and finding innova...
Tier 2 Customer Support Specialist
A company is looking for a Tier 2 Customer Support Specialist to provide high-quality support to music industry professionals. ...
Customer Support Specialist for Miami, Florida
What can you expect when you are welcomed onboard? You get to work with our super cool Customer Success team spread across 2 streams: Customer Support & Retention, and 2 locations: Copenhagen and Miami. There is a big global interest for our product, and to supercharge the potential we are now h...
Information Technology Specialist (Systems Administration/Customer Support)
Systems Administration/Customer Support. Information Technology Specialist (Systems Administration). Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer...
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
Customer Support Specialist - FT
The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. Performs and trains team on all customer support responsibilities. They are focused on driving profitability through promoting operational s...
Customer Support Specialist - Virtual/Remote
Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...