A company is looking for a Customer Service Manager, BPO Vendor Management.Key ResponsibilitiesLead and direct co-sourced teams to achieve departmental goals and service level expectationsMonitor call quality and develop action plans for performance improvementPrepare reports and conduct data analysis for client meetings and presentationsRequired Qualifications and Education3 years of experience managing or working in a leadership capacity with a co-sourcing vendor (BPO) strongly preferredBachelor's degree with 5 years of Customer Service / Call Center experience or equivalent3 years of experience within healthcare or dental care preferredWorking knowledge of call center metrics and quality control processesAdvanced proficiency in Microsoft applications such as Word, Excel, and PowerPoint
Customer Service Manager
A company is looking for a Manager, Customer Service to oversee a team in a high-volume call center within the healthcare revenue cycle industry. ...
Utility Industry Senior Manager (energy Retail Customer Service)
Minimum of 7 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery. Accenture Strategy & Consulting, Utility Industry, Retail Energy and Customer Service Practice. Accenture is a leading global professional services company that hel...
Customer Service Senior Manager
A company is looking for a Customer Service Senior Manager (Remote). ...
Customer Service Manager
Claims customer service and maintenance and will review and process IRS regulatory functions, tax reporting and special projects. Work with team leads that are responsible for managing the day-to-day operations of a team or representatives that handle customer service inquiries and problems via the ...
Manager I Pac Customer Service
Manager I PAC Customer Service**. Manager I PAC Customer Service**. Location: Brentwood, TN JobFamily: Customer Service Req #: PS68919 Date Posted: Feb 25, 2022 **Description:**. Requires a High School diploma and a minimum of 2 years of experience in customer service; or any combinati...
Customer Service Manager
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...
Customer Service Manager - State Farm Agent Team Member
As a Customer Service Manager - State Farm Agent Team Member with Arnie Phipps - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people mak...
Customer Service Manager
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...
Customer Service Manager
The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...
Customer Service - Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...