The Parts Counter Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone.
He / she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.
and arranges for delivery and installation.
The ideal candidate has a high school diploma or GED and previous experience with automotive parts and accessories (preferably Acura or Honda).
Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Responsibilities :
- Discusses the use and features of various parts.
- Fills customer orders from stock.
- Prepares sales slips or sales contracts.
- Advises customer on substitution or modification of part when replacement is not available.
- Examines returned part to determine if defective, and exchanges part or refunds money.
- Marks and stores parts in the stockroom according to the prearranged system.
- Receives and fills internet orders for parts.
- Takes inventory of stock.
- Completes any reports or logs
- Performs other duties as assigned
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A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!. Provide auto parts answers...
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