Job Description :
Role Su m m a ry / Purp o se :
T h e VP, CD & Sales Enterprise Governance, A n al y t i c s & Insights i s r e s p ons i bl e f o r t h e d ev e lo p me n t a n d e n ha n ce m en t o f a r ob u s t m oni t o r in g s tr a t e gy , da t a r e p os i t o r y , m e tr i c s a n d r e po r t in g pa c k a g es for the Client Permutation Database .
T h i s i nd i vi d ua l w il l de s ig n , b u il d a n d m ain t ai n an a ly t ic a l t o ol s a n d p r o ce s s e s to d e ve l o p a n d a dv a nc e ou r i n t e r na l c a pa b ili t ie s fo r p r o v id i n g e f f e c t i v e t e s t i n g a n d mo n i t o r i n g o f S yn c h r o n y Surveillance Monitoring & Testing (SMT) CTC ’ s ac r o s s al l f un c t io n a l an d o r ga n iza t io n a l b ou n da r i e s .
Further providing insights and growth opportunities for the business operation of the Client Permutation Database.
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices.
Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
E sse nt i a l Re s p o ns i b i l it i e s :
Own, development an d d r i v e s tr a t eg y fo r th e c l ien t pe r mu t a t io n da t ab a se , inclusive of de v el o pm e n t a n d mai n t en a n c e o f a da t a r e p o s i t o r y , r i s k m e tr i c s , da s hbo a r d s a n d v is u al i za t io n s .
I nde p end e n t l y e x tr a c t a n d a n a ly z e d a ta f r o m mul t ip l e d a ta s o u r c e s a n d c ond u c t ana l y s i s to iden t i fy t r e n d s a n d ac t io n i t em s .
Providing those insights to the various impacted Governance and 1LOD cross functional business teams.
Str ea m lin e and strengthen m e tr i c r e p o rt i n g a n d an a ly t i c s th r oug h i n c r e a se d au t o ma t i o n a n d d igi t i z a t i o n a c r os s al l da t a s ou r c e s in c lu d in g da t a col l ec t ion , ag g r eg a t io n , a n d s t e war ds h i p o f a l l r e la t e d d a ta a n d a n al y t i c a l ma t e r ia l s .
Drive insightful w o r k f lo w s , r epo r t in g p ac k ag e s , a n d e s c ala t io n tr ig ge r s . Connecting the dots escalation across the Commercial Eco System.
Leve r ag e v i su a li z a t i o n t o p r o v i d e u se r f r ien d l y r epo r t in g an d i nsi g h t d r iv e n a n a l ys i s.
Lead a n a l y t i ca l su p po rt f o r p r og r a m s eg m en t a t i o n s t r a t e gi e s, client PFCC settings, a n d a d - h o c a n al y s i s .
Lead a n a l y t i ca l su p po rt f o r da t a b as e r e l a t e d c h an g e m ana g eme n t tr a ck i n g s tr a t eg i e s a lo n g w i th t oo l s a n d a d - ho c an a l y s i s t o e nha n c e t h e o ve r a l l e f f e c t i ven e s s o f t h e en t i re p r o c e s s .
Foster strong partnerships and engagement w i th b us i ne s s a n d r i s k t ea m s , wh e r e n ec e s s a r y , to u n de r s t an d im p ac t s f r o m d a ta s h i f t s an d r ec o m m en d enha n c e men t s t o da t a w he r e da ta i s cu rr e n t l y no t a v ai l ab l e .
Tr ac k p r o g r e s s o n a c t i o n i t e m s .
Foster strong partnership and engagement w it h r el e van t s t a k ehol d e rs i n t h e i den t i f i ca t io n o f da ta qu a li t y r e q ui r e men t s .
P a rt ne r w i th o u r D a ta Of f i c e t o r epo rt an d add r e s s da t a q u al it y i s s u es .
P e rf o rm o t he r du t ie s an d / o r s p eci a l p r o j e c ts a s a s si g ned .
Q u a l i fi ca t i o ns / R e q u ir e m e nt s :
Bachelor’s degree or high school diploma / GED with minimum of 9+ years of Analytics Experience
Subject Matter expert with data management and reporting tools
Strong PC proficiency (Microsoft Suite, including : Word, Excel and PowerPoint)
7+ years of progressive work experience, including :
5+ years developing high impact and innovative reports and dashboards for multiple level audiences leveraging visualization tools such Tableau.
5+ years of work experience in SAS, SQL, R, Python or related coding skills / tools.
5+ years of work experience in an analytical role
De si r e d C ha r a c t e r is t i c s :
Mas t e r ’ s / M BA d e g r e e p r e f e r r e d i n c o mp u t e r p r og r a m m ing , ma t h em a t i c s , e c o no m i c s, f i n a nce , en g inee r in g , o r o t he r quant i t a t iv e fi e ld
E xpe r i en c e i n Fi n a n ci a l S e r v i c e s o r B an k in g in d us t r y w i t h u n de r s t and i n g o f f i na n ci a l s e r v i c e s r e gul a t o ry e n vi r o nm e n t
K no wl e d g e i n SAS, P y t h o n , S Q L p r og r a m s to i n d e pen d en t l y pe rf o r m d a ta p ul l s / man i pu l a t i on , d a ta mi n in g an d c r e a t io n r i s k & compliance r epo r t s
Pr ove n e x pe r i en ce w o r k in g i n a n a mbi g uo u s e nvi r on m en t a n d c r e a t i ve l y d e ve l op i n g i de a s an d p o t en t ia l s o lu t i o n s
Str on g p r o f i ci e n c y i n Ta b le a u de s k t o p an d T a b lea u se r ve r, B i r s t, C li c k v ie w o r s i mi l a r r e po rt i n g to o l s
E xc e lle n t v e r b a l a n d wr i t t e n c o mm u ni c a t i o n s k i ll s w i th s tr o n g a t ten t io n to d e t a i l i n th e ab i li t y to o r g a n i z e a n d e xp r e s s m e t r i c s an d d a ta co n cep t s i n c on c i s e , unde r s t a n da b l e b us i n e s s t e r m s u s in g a v a r i e ty o f m ed i u m s
Pr ove n an a ly t ic a l s k i ll s w i th s t r on g a t t en t io n to d e t a i l a n d q ua li ty c o n tr o l o f wo r k p r od u c t
De mo n s tr a t e d p r ob l e m so l vi n g sk i l l s
Lea d p r o j ec t in d epe n den t l y w i t h li t t l e gui d an c e w h i l e a r t i c ul a t i n g k e y f in d in g s a n d c o m mu n i c a te t o S en i o r L e ade r s
E xc e lle n t i n t e r pe r s o na l s k il l s - abi l i ty to f o s t e r r e l a t i o ns h ip s a n d c r ea te in f o r m a l n e tw o r k s , b o th i n t e r n a l a n d e x t e r nal .
Grade / Level : 12
The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements :
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
N ew hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.
Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.
Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment :
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard but valued.
We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work.
Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice :
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.
Representatives are available from 8am 5pm Monday to Friday, Central Standard Time
Job Family Group :
Information Technology