Director of Operations - Construction

Job Details :

Job Title : Director of Operations - Construction / Home Improvement

Job Type : Full-time, On-site, not remote

Job Location : Everett WA 98201 US

Work schedule : Monday to Friday, starting at 6 : 30am

Salary Range : $125,000.00 - $150,000.00 per year

Pay Structure : Salary + Bonus

Interview Process :

Initial Phone Reach-out by Recruiter

Video Interview (Technical & Behavior Questions) with Recruiter

Onsite Panel Interview with CEO & Managers

Meeting with the Owners

Offer Extension

Full job description

Our Director of Operations play a pivotal role in ensuring seamless day-to-day operations, optimizing efficiency, and upholding our commitment to excellence.

With our proven operational strategies and comprehensive training programs, we provide a supportive environment where Director of Operations can excel, grow both personally and professionally, and carve out a rewarding career path.

Role and Responsibilities :

• The Director of Operations runs the day-to-day business at the branch level. Under the Corporate Leadership Team, and in accordance with corporate policy, the Director of Operations overseas daily work schedules, ground personnel deployment, material logistics, facility management, and fleet disposition / maintenance toward successful project completion.
• Implements adoption of the corporate culture at the facility level.
• Ensures facility production, efficiency, and customer satisfaction meet or exceed targets.
• Supervises the Office Administrator, managing the interface between facility personnel.
• Responsible for financial management and budgeting process at the facility level.
• Oversees the processes associated with collections, local vendor / subcontractor invoices.
• Ensures facility compliance with HR, safety, personnel, payroll, and legal requirements.
• Accountable for all assets (personnel, vehicles, material, tools) at the facility.
• Runs the morning crew lead meetings and manages field crew schedules.
• Implements the training package for supervisors, foremen, technicians, and field crew.
• Recommends hiring / termination actions to corporate for approval.
• Manages inventory and local purchasing requirements as authorized by corporate.
• Manages subcontractor / special operations (electrical, light carpentry, etc.) requirements.

Qualifications : You must have

You must have

• Minimum of 7 years of proven operation management experience, preferably in the home improvement industry or similar environment (2 yrs+), including inventory management and project management
• Must have construction background, civil engineering exp.
• Leadership experience, including team management and development over a team of at least 20 people
• Familiarity with financial management, budgeting, and cost control principles; Managed a facility that generated revenue of 5M to 6M a year
• Proficiency in relevant software and tools for operations management and reporting (e.g., BuilderTrend, Microsoft Office suite and Google WorkSpace).
• Ability to collaborate effectively with the sales manager, superintendent, office admin, and key stakeholders in the corporate office.
• Strong customer service skills, including handling customer complaints and issues effectively
• Knowledge of HR, safety, and regulatory compliance.

You'll be a great fit if you have

• Excellent communication, interpersonal, and problem-solving skills.
• Positive and customer-centric attitude.
• Ability to work effectively in a fast-paced and dynamic environment, contributing to a collaborative and supportive team culture.
• Strong strategic thinking and decision-making abilities.
• Project management certification (e.g., PMP) is a plus.

Perks and Benefits :

• Competitive salary and performance-based incentives
• Opportunities for cross-branch training and career growth
• Supportive management team
• First-class in-house operation team
• Medical, dental, vision insurance after 90 days
• Paid time off and holidays
• Holiday gifts and team building events

Pay Range : $125,000.00 - $150,000.00 per year

The specific compensation for this position will be determined by several factors, including the scope, complexity and location of the role as well as the cost of labor in the market;

the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.