FDOT Job 7640 Business Analyst (C. Advanced)

FDOT Job 7640 Business Analyst (C. Advanced)

Statement of Work (SOW)

1 Request for Quote

Florida Department of Transportation State Term Contract No. 80101507-23-STC-ITSA

2 Overview

2.1 The Florida Department of Transportation (Department), is requesting resumes and hourly rate quotes for staff augmentation resources meeting the specific Knowledge, Skills, and Abilities (KSAs) listed below.

The Department will select the candidate that provides the best overall value to the State, based on skill set and rate.

Term : The contract term for this Staff Augmentation position is intended to be the length of the specific project 10 / 01 / 2024 - 6 / 30 / 2027 .

If the project goes beyond 6 / 30 / 2025, the contract term may be extended, based on excellence in work provided, need and budget availability.

NOTE : "Term " does not mean the awarded contractor or resource are locked in for the full year any contractor or resource may be terminated for cause, convenience, or funding during the contract term.

Quotes submitted over the max bill rate will be disqualified.)

VENDOR BILL RATE : It is the responsibility of the vendor to submit rates in accordance with the pre-established rates within the State Contract.

These rates can be found at the following address : https : / / www.dms.myflorida.com / business operations / state purchasing / state contracts and agreements / state term contracts / information technology staff augmentation services .

Candidate Submission :

FDOT is accepting one (1) candidate submission from vendors for this v acant position.

Rate Increase :

Please do not impose a rate increase for any subsequent year of the contract as part of your bid response. This is a firm fixed price and will be increased only at the discretion of the Department, based on consultant job performance and availability of funds.

Imposing additional increases will automatically disqualify the candidate submission from consideration.

Quote Evaluation :

Quotes will be evaluated based on the specifications identified in the scope of services and sub sections below. The eQuote will be awarded to the Contractor who presents a Candidate who demonstrates the best value to the Department based upon the response provided.

The submission of additional work samples, or in person interview(s) may be requested at the discretion of the Department.

Face to Face Interviews :

At the hiring manager's discretion, interviews may be conducted via Microsoft Teams or in person.

Telecommuting :

Limited telecommuting is currently an option for this position. Candidates are expected to work a minimum of three (3) full days per week in the office .

The selected candidate is required to start their first day in the office. In the future, and at the Department's discretion, this option may return to full-time, in the office.

Vendors shall ensure candidates are aware of the Department's policy on telework and agree to comply prior to responding to this RFQ / eQuote.

Work Hours

Flexibility to work hours between 7 : 00 AM & 7 : 00 PM and / or Saturdays, either on a rotation or as part of a regular and on call work schedule.

This position will report to :

Client Application Services Barry Building

3185 S. Blair Stone Rd

Tallahassee, FL 32301

Conflict of Interest Statement :

To prevent any bias, unfair competitive advantage, conflict of interest, or the appearance of impropriety, Vendor employees must not have been directly or indirectly involved in the development of the Scope of Services or related solicitation documentation for which the Vendor is preparing a bid.

If the Vendor employee worked in conjunction with the Department on the development of the solicitation document, the Vendor is disqualified from submitting a bid for this solicitation.

The Vendor personnel assigned to other Department projects outside this Agreement, shall hold and maintain any confidential information that could benefit the Vendor on future solicitations in strictest confidence.

The Department will avoid Organizational Conflict of Interest through mitigation efforts in three categories :

A. " Unequal Access " wherein an unfair competitive advantage surfaces when a Vendor obtains information not generally available to other competitors, and where such information would assist them in winning the contract over their competitors.

B. " Impaired Objectivity " wherein a support Vendor is performing duties that involve assessing or evaluating itself or related entity.

C. " Biased Ground Rules " wherein the Vendor is writing the SOW, performing systems engineering, or providing technical direction efforts.

Need help with MFMP ? Contact the MFMP Customer Service Desk at 866-352-3776 if you have any questions regarding application functionality.

3. Vendor Response will Include :

3.1 Price per hour

3.2 Candidate Resume

Please upload your candidate's resume and any supporting documents, requested (i.e. skills matrix, recommendations, etc.

maximum file size is 20 MB).

NOTES :

1. Submitting a "video " resume is strictly prohibited and will automatically disqualify your candidate from further consideration.

Do not upload a video resume in Ariba OR email a video resume (or link to a video resume) separately to ANY FDOT personnel.

2. PDF or Word doc are the only acceptable formats for resume submission. Resumes submitted in JPG format will be disqualified.

3. Failure to upload a resume at the time of candidate submission will result in quote disqualification.

3.3 Exhibit E : Resume Self - Certification Form

When submitting a response to an RFQ the Contractor shall submit with its response a signed Resume Self-Certification Form (Exhibit E) to the Department for each candidate included in the RFQ response.

For a blank form, see the DMS IT Staff Augmentation Contract website here : Exhibit E - Resume Self-Certification Form.pdf (ccplatform.net)

NOTES :

1. PDF is the only acceptable format for submission of the Exhibit E form. Forms submitted in JPG format will be disqualified.

2. Failure to upload the Exhibit E form at the time of candidate submission will result in quote disqualification.

3. Failure to upload a complete Exhibit E form, with all fields filled in, at the time of candidate submission will result in disqualification.

4 Scope of Services

The advanced business analyst is a member of a full lifecycle agile development team. They will be expected to work across multiple business units to perform business and systems analysis activities and tasks.

They will provide oversight for development team activities. They will work directly with subject matter experts (SME) and other stakeholders to ensure requirements are thoroughly documented, tested, and achieved.

They will be involved, and work in concert with other team members, to analyze, design, implement, and test solutions.

5 Education

Bachelor's degree or Master's degree in Business Administration, Communications, Information Systems, or other related field is required.

Equivalent work experience may substitute for the educational requirement.

6 Experience

• A minimum of 3 to 5 years of solid business / systems analysis experience and software development projects is required .
• Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, required .
• Proficiency in gathering and converting Business Requirements into Use Cases, Process Diagrams, Test Cases, and other analytical documents is required .
• Proven ability to collaborate directly with the development team for swift and clear comprehension of Business Requirements and bug identification is required .
• Experience with Microsoft DevOps is required .
• Knowledge of Rules 60GG-1 60GG-5, Florida Administrative Code, is highly desired .
• Certified Business Analysis Professional (BAP) or Certified Scrum Master (SCM) is highly desired .
• Experience with directing and managing project resources is highly desired .
• Knowledge of change and release management is highly desired .
• Experience with Microsoft Power BI is highly desired .

7 Primary Job Duties / Tasks

The activities the candidates will be tasked with include, but are not limited to the following :

• Research and understand FDOT business processes and their inter-relationships.
• Facilitate joint analysis workshops with the business units.
• Gather and document business and technical requirements.
• Coordinate and lead the activities of the development team in partnership with the Project Manager and Architects.
• Development of requirements documentation such as Use Cases, Requirements Traceability Matrices, Test Plans, etc.
• Coordinate and oversee the User Acceptance Testing and Regression Testing.
• Track bugs and backlog items using Microsoft DevOps.
• Provide at least weekly updates to the Project Management Team.
• Perform oversight reviews of deliverables for compliance with department standards.

8 Job Specific Knowledge, Skills, and Abilities (KSAs)

The submitted candidates must be able to apply specific knowledge, skills, and abilities in the following areas :

Business Analysis : Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling.

Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, and SmartDraw.

• System Analysis & Design : Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques.
• Facilitation : Ability to expertly facilitate workshops and meetings with stakeholders.
• Technical Understanding : Technical knowledge and understanding of IT infrastructure and software development practices and techniques.

Additional :

• Advanced skills with Microsoft products : SharePoint, Teams, Word, Excel, PowerPoint, and Project.
• Ability to relate to stakeholders' needs, document their requirements, and perform duties in the absence of staff.
• Ability to receive and give constructive criticism and maintain effective work relationships with others.
• Ability to adjust to changing demands in a dynamic environment with diverse work assignments.

9 General Knowledge Skills and Abilities (KSAs) :

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas :

1. Initiative : Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.

2. Communication : Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.

e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

3. Customer Service : Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

4. Decision Making : Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.

5. Flexibility : is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles.

Ability to receive and give constructive criticism and maintain effective work relationships with others.

6. Interpersonal : Shows friendliness, courtesy, understanding, and politeness to others

7. Leadership : Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.

8. Problem Solving : Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.

9. Team Building : Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.

10. Quality Assurance : Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.