Key Responsibilities
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
- Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
- Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
- Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Basic Qualifications
- 6+ months experience diagnosing, troubleshooting, or repairing technology products
- Experience actively using and learning about consumer electronics
- Strong ability to prioritize and multi-task in a fast-paced environment
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
Best Buy is an equal opportunity employer.
Application deadline : Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Req #
964158BR
Brand
Geek Squad
Job Category
Services Group
Job Level
Individual Contributor
Minimum Pay ($)
15.00
Worker Type
Regular
Maximum Pay ($)
19.48
Store Number or Department
000158 Winston Salem NC Store
Address Line 1
1980 Griffith Rd
City
Winston-Salem
State
North Carolina
Search Categories
Geek Squad, Retail
27103-6440
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the . Eligibility may vary.
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