ServiceNow CSM Developer
6+ months contract
Hybrid Hopkins, MN or Atlanta, GA More info about the project : They are automating customer interactions via APIs - changing a bank account number for example.
Requests come to the CSM portals.
Supporting a transportation product - freight related (FedEX, UPS, USPS). They have a system that runs on Microsoft - this ServiceNow CSM platform onboards customers into the system
Need good communication someone that can hold their own on their work without much guidance, will be working with stakeholders, business lines, etc
Must Haves :
5+ years of ServiceNow experience
3+ years of CSM
CAD-CSM certification
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