Customer Service Associate - DC

Customer Service Associate - DC

MHVillage / Datacomp is a subsidiary of Equity Lifestyle Properties. Founded in 1987, MHVillage / Datacomp is a national leader in the manufactured housing industry based in Grand Rapids, Michigan. Our business units include MHVillage.com, the largest online marketplace for manufactured housing with more than $3 billion in home sales and rental transactions annually; Datacomp Appraisal Systems, the nation's largest independent provider of market-based manufactured home valuation and inspection services; Datacomp / JLT, the most trusted source for market data on the manufactured housing asset class; and the MHInsider magazine, the industry's trade publication for manufactured housing professionals.

Overview : The Customer Service Representative provides a high level of service to appraisal customers through phone and email communication, while assisting our national network of field inspectors in the completion of their home inspections.

Responsibilities will include :

• Providing customer service and account management support
• Answering customer phone calls and emails
• Explaining appraisal products and assisting customers in selecting the right services for their needs
• Data entering the completed home inspection reports into our appraisal system
• Organizing data for appraisers and assisting with the preparation of appraisal reports and market data reports

Skills and Abilities :

In return for your excellent skills and abilities, we offer a comprehensive benefits package including : medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.