A company is looking for a Senior Director - Business Solution Owner, Contact Center Solutions, Customer Experience.Key ResponsibilitiesDrive client-specific solution architecture and development in a complex technology environmentCollaborate with cross-functional leaders to build partnerships and align marketing with sales strategiesDevelop a product / solution roadmap and identify opportunities for internal migrations from legacy solutionsRequired QualificationsBachelor's degree in Computer Science, Information Systems, Public Health or Administration, or equivalent experience12 years of experience in product management, including creating product vision and roadmapsExperience with enterprise-facing products such as SaaS platforms and APIsFluency with Medicaid market dynamics and trendsExperience with AI and machine learning technologies applied to customer service or contact centers
Senior Director Contact Center Solutions
A company is looking for a Senior Director - Business Solution Owner, Contact Center Solutions, Customer Experience. ...
Senior Technical Leader - Google Cloud Contact Center (CCAI)
A Senior Technical Leader who can design and implement innovative solutions using Google Cloud Contact Center AI and Generative AI products. Define and execute the technical strategy and roadmap for Google Cloud Contact Center AI and Generative AI projects. Minimum 10+ years of experience in the con...
Senior Specialist Contact Center Technology
A company is looking for a Senior Specialist, Global CX, Contact Center Technology. ...
Senior Sales Engineer, Cloud Contact Center Solutions
Within our Software Solutions team, you will innovate and engineer cutting-edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and seize new opportunities! Our transformative solutions are powered by artificia...
Senior Director of Data Solutions
A company is looking for a Senior Director, Project Data Solutions & Optimization. ...
Director, Product Owner - Next Generation Contact Center
As a Director, Product Owner - Next Generation Contact Center you will develop and drive the product vision and strategy, providing constant feedback to the team and helping to set and drive toward the vision. Experience with cloud contact center set up and integration with other platforms such as c...
Director- Digital Branch & Contact Center (Banking)- FW
Exciting news!! EECU is looking for a Director- Digital Branch & Contact Center (Banking). Director - Digital Branch and Contact Center (Banking). Digital Branch and overall Contact Center operations. Define the overall member experience strategy for the Digital Branch and Contact Center through voi...
Senior Product Manager - Contact Center (Remote)
Own and enhance contact center technology solutions. Lead the development of operations-centric tools that enable both technical and nontechnical people to help our consumers when they call in to the contact center. You are a strong communicator and are able to align multiple engineering teams and s...
Senior Director of Product Marketing
We are seeking a dynamic and strategic Senior Director of Product Marketing to lead our cross-functional teams in defining business strategy, technology roadmaps, and customer-centric solutions. Job Title: Senior Director of Product Marketing – Semiconductor Custom Storage. Their mission is to partn...
Senior Director of IT Infrastructure
Director, Information Technology - Infrastructure. ...