Senior Commercial Lines Account ManagerTower Street Insurance is a highly reputable and fast-growing agency seeking high-achieving, detail-oriented Senior Commercial Insurance Account Managers to join our Agency, based in Dallas, Texas.
If you are an individual who understands the importance of customer service, being a team player, and having extensive insurance knowledge;
as well as value the ability to work for a growing organization, we are interested in speaking with you about being a part of our team.
Essential Functions : Change Requests including follow-up to Carriers Endorsement Checking & Processing & updating Service Summary Row Process Cancellation & Reinstatement Check Request Auto ID Cards Summary of Insurance Client Portal / Client Access Policy Checking including Delivery Importing & Exporting Lists Review and Process Billing Issues Process Loss Run Requests for Clients Adding or Endorsing to Add Policy Lines Changing Effective & Expiration Dates and Service Summary Row Set up Certificates New and Renewal Renewal Workflow Not Marketed Flood Renewals Bonds Renewals Create and Manage Finance Agreements Process Cancellation LPR Setup Renewal Activities for Account Managers Request Renewal Applications from Carriers & ClientsRequired Skills : Ability to obtain a thorough understanding of commercial underwriting and coverage and interpret abstract data Intermediate PC skills, with the ability to effectively utilize the agency's management systems Ability to work within a fast-paced, changing priority environment Self-motivated, with the initiative to prioritize and be self-directed Regular and punctual attendance is required for designated office days Ability to communicate effectively, both verbally, and in writing Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels Ability to promote, and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentialityQualifications : A Minimum of 5 years as a Commercial Lines Account Manager, along with an understanding of Commercial Property & Casualty insurance coverage, underwriting, and rating concepts.
Applied Epic Agency Management System or similar insurance management system Proficiency in MS Office Suite, particularly Word, Excel, and Outlook High School Graduate (College degree preferred or related work experience) Must hold a Property & Casualty Insurance License or be willing to obtain one within an agreed-upon timeframe.
Attention to Detail and Organizational Skills Strong Customer Service and Interpersonal Skills Time Management Skills along with the ability to work in a team environment Excellent Written and Verbal CommunicationCompany Benefits A company with a Strong Brand and Positive Culture Competitive Pay (salary and semi-annual bonus potential) Company paid health premiums Paid Holidays 401K plan with a discretionary company match Flexible PTO Hybrid work opportunities Training CE classes on and off-site