Director, Sales - Central & Key Accounts

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry.

We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product.

We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.

We are headquartered in Zurich, and have more than 12,000 passionate employees working in more than 40 countries worldwide.

We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

About the role :

Barry Callebaut is searching for a dynamic Director of Sales to plan and implement sales activities, products, and programs to select accounts.

Strategic relationships, opportunity identification, and proactive account management skills are critical in this role. The Sales Director, reporting to the VP of Gourmet Sales & Marketing, is responsible for achieving Gourmet sales targets volume and margin and assigned strategic account objectives.

The Director represents the entire range of company products and services to the customer set, while also leading the customer account planning activities.

The Director is responsible for driving portfolio growth, R&D development ambitions including new products seeded for development, and management of other services offered (technical services, supply chain / planning, marketing, etc.

The Director works within a cross-functional team environment to achieve his / her objectives.

Key responsibilities include :

Develops and implements strategic sales plans, programs, and forecasts to achieve objectives for products and services;

responsible for the sales operating budgets including volume and margin.

• Develops account plans for customers to deliver annual volume and margin targets, and strategic initiatives; develops new business opportunities including strategic volumes and closes deals.
• Drives new business activities for volume and margin growth through product development by developing relationships with customer R&D stakeholders;

manages project management activities for key projects and steers internal R&D efforts.

• Establishes and maintains relationships with customer stakeholders including procurement, R&D, QA, marketing, etc.; pursues higher-level relationships within the account.
• Directs sales forecasting activities to ensure forecast KPI adherence; supports supply chain and planning activities in support of customer volumes and projects, and enabling footprint initiatives.
• Represents the company at trade events to promote the company when needed and relevant with accounts.
• Supports account managers with account management and business development and opportunity identification; participates in global or regional strategic account governance and negotiates agreements, where needed.
• Coaches / mentors direct reports; prioritizes development of personal and sales development and training.

About you :

• Bachelor’s degree with 10+ years of direct sales / commercial or account management experience in the food industry.
• Experienced in managing direct reports, and influencing cross-functional stakeholders.
• Direct sales experience in developing account relationships with strategic customers; demonstrated results in growing business with customers and delivering margin growth.
• Demonstrated quantitative skills; ability to quickly learn in a very fast-paced business environment.
• Ability to work independently and also as an effective contributor to the sales team.
• Exercises professional conduct and sound judgment in all areas.
• Experience working with national distributors and chains.

What you can expect from Barry Callebaut :

• Competitive salary and comprehensive benefits package.
• Paid time off, plus 12 paid holidays, plus your birthday off.
• Environment that welcomes workplace flexibility.
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced, and how we think.

We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

oneBC - Diverse People, Sustainable Growth.

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