10+ years of experience working in an IT support capacity.
1-3 years' experience with SonicWALL, Ubiquiti, Meraki.
1-3 years of experience with operating systems, Windows server 2012 and up, Windows 10 and up.
Working knowledge of several areas including Azure, Microsoft Active Directory, Office 365, Share Point, Windows Administration, networking.
Familiarity with network security, firewalls, enterprise backup systems, VOIP telephone systems.
Basic understanding with networking protocols - DNS, WINS, DHCP, VPN, TCP / IP.
Working knowledge of networks, of LAN and WAN configurations and concepts.
Experience with backup, anti-virus, anti-spam, and spyware technologies.
Working knowledge of virtualization, VMWare, or equivalent
Strong verbal, written and interpersonal communication skills.
Possesses outstanding analytical, organizational, and problem-solving skills with a flexible approach.
Ability to work independently as well as cooperatively in a team-oriented environment.
Ability to work closely with users and other IT professionals to identify, analyze and resolve system problems.
Ability to successfully interact with other IT professionals and end-users.
Associate or bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
Vendor Certifications, CompTIA Net+, A+, Security+, VMware, Microsoft
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