Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests;
verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service / repairs are understood by the customer.
Education
High School
Experience
1-3 years
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