Senior Associate, Client Services - NY/CHI

Company Description

dentsu X is an integrated agency network combining best-in-class communication and media planning services, content creation, technology, data and behavioral insights.

dentsu X helps brands defy convention through integrated and personalized marketing solutions to cut through the noise of a saturated media market and meet rapidly changing consumer demands.

The Dentsu X team is a network of more than 3,500 experts across 52 markets.

Job Description

The Sr. Associate, Client Solutions and Planning is the day-to-day lead with both clients and internal teams, supporting the management of Paid Search, Shopping, Search Engine Optimizations (SEO), and teams.

This person must be organized, well-spoken, and have leadership qualities which translate into the ability to manage projects to meet client needs.

This person will oversee projects from beginning to end and must do so without losing sight of bigger-picture goals.

Responsibilities Include :

• Lead client meetings and day-to-day client and internal communications, while coordinating cross-department
• Manages the development and delivery of a variety of client deliverables ranging from campaign reports to status documents
• Oversee cross-functional processes and identify best utilization of team resources
• Detail-oriented with strong follow-through
• Mines data, provides insights and offers recommendations (to Supervisor / Director) on business-oriented challenges / opportunities
• Owns and masters account finance tracking, including generating media authorizations & invoices
• Demonstrates critical thinking in solving problems and is resourceful in gathering data and addressing issues to contribute to solutions
• Supports the team by managing daily account needs from task / project management and meeting logistics, to distribution of account-related documentation

Qualifications

• BA / BS in marketing or related field with 2-3 years of account management in a digital environment, or similar years in paid search and / or digital analytics with a client facing role
• Experience with billing, trafficking, and capturing notes from status calls (internal & external)
• Preferred candidates will possess knowledge of Paid Media or SEO, along with a foundational understanding of the various digital media channels, encompassing paid, owned, and earned media
• Excellent communications (written / verbal), presentation and analytical skills with the ability to craft appropriate strategies, develop presentations, POVs and key strategic documents to provide thought leadership and drive innovation
• Enthusiasm for digital media, the advertising eco-system, and up and coming developments

Additional Information

The anticipated salary range for this position is $51,000 - $83,375 per year

Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law.

A range of medical, dental, vision, 401(k) matching, paid time off, and / or other benefits also are available. For more information regarding dentsu benefits, please visit

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About dentsu

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients.

Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Dentsu, Innovating to Impact.

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We are champions for meaningful progress and we strive to be a force for good for our people, for our clients, for the industry and for our society.

We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment.

Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and / or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.