Associate Director, Volunteer Engagement

I. JOB OVERVIEW Job Description Summary : The Associate Director of Volunteer Engagement will play a critical role in enhancing and expanding volunteer efforts at George Washington University.

This individual will work to strategically identify and cultivate volunteer opportunities for the GW community, particularly for individuals with a high capacity for leadership and impact.

The Associate Director will also assist in organizing an annual Volunteer Leadership Summit, formalize a comprehensive volunteer recognition program, and manage key administrative tasks, including data entry and tracking volunteer engagement metrics.

This role requires someone with exceptional organizational skills, a passion for volunteerism, and the ability to engage a diverse group of stakeholders.

Key Responsibilities :

Targeted Volunteer Identification :

Collaborate with internal and external partners to identify and place high-capacity individuals in meaningful volunteer opportunities.

Utilize data and relationship-building skills to match volunteer interests and strengths with strategic university needs.

Volunteer Onboarding

Provide onboarding to new volunteers including, including job descriptions; ensure integration across campus for alignment with University priorities

Systems Development and Upkeep :

Create and maintain the volunteer website / portal to ensure available volunteer opportunities are always up to date; create and oversee volunteer management portal;

maintain existing platforms for volunteer engagement

Volunteer Leadership Summit Coordination :

Plan and execute an annual Volunteer Leadership Summit to bring together key university volunteers. Coordinate logistics, programming, and speaker selection to foster networking, leadership development, and deeper volunteer engagement.

Recognition Program Development :

Create and implement a formal volunteer recognition program that celebrates the contributions of volunteers across the university.

Design strategies to honor volunteers through events, awards, and communications, ensuring their efforts are highlighted and appreciated.

Data Management and Entry :

Maintain accurate volunteer records in the university’s database and work with campus partners to do the same. Ensure proper data entry for volunteer activity and outcomes to inform strategy and reporting.

Provide regular reports to leadership on volunteer engagement metrics.

Collaborative Partnerships :

Partner with university departments, alumni relations, and community organizations to create and promote volunteer opportunities.

Serve as a liaison to ensure a cohesive volunteer engagement strategy.

Program Evaluation and Reporting :

Assist in the assessment the effectiveness of volunteer programs, identifying areas for improvement. Provide insights and recommendations to enhance engagement and retention of volunteers.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications :

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study.

Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses / Certifications / Posting Specific Minimum Qualifications : Preferred Qualifications :

• Master’s degree preferred
• 2+ years of experience in volunteer management, alumni relations, or a related field preferred
• Passion for higher education and community building through volunteerism
• Strong organizational skills and attention to detail
• Established flexibility and initiative;
• The ability to work independently, as well as thrive in a team environment to achieve institutional goals.
• Excellent interpersonal and communication abilities
• Experience with project management and interoffice collaboration is desired
• Ability to organize and complete numerous tasks simultaneously with close attention to detail and prioritization to meet deadlines.
• Proficiency in data entry and experience with CRM systems desired
• Familiarity with digital engagement platforms and data analytics tools is preferred.

Hiring Range $57,553.66 - $94,998.76 GW Staff Approach to Pay