Senior Consultant, Health Product Development

Job Description

Location : We support US flexible working arrangements in the contiguous 48 states. At Sun Life, we look for optimistic people who want to make life brighter for our Clients.

We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work.

Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity : Our goal is to continue to be a market leading solutions provider, delivering valuable and innovative health solutions to self-funded employers.

The Senior Consultant, Health Product Development , will work with our Health Product Development Director to support the effective management and continued development of existing and new Health Capabilities and health-focused solutions, helping Sun Life to drive forward our strategy to become a health access company. How you will contribute :

• Provides direct support for our Health Capabilities and product related deliverables to cross-functional business units, including but not limited to product features, contract review and assessment, internal business processes, and external market / competitive landscape, and external vendor review and assessment.
• Partners with colleagues across the business unit to research, evaluate and implement "Best Practices" and process improvements - may include product review and evaluation, product related technology initiatives, and general business processes tied to Health products and associated services.
• Supports the deployment and enhancement of operational processes, including technology-based solutions, aligned to specific value streams associated with Health products or the introduction or refinement of new or existing product solutions.
• Monitors product initiatives, supports program performance data analysis and reporting, develops recommendations for improving tracking and performance leveraging existing Project Management and Product Development Processes.
• Assist with responding to product-related inquiries from internal teams and external partners, including Clients and Brokers
• Collaborates with Health & Risk Solutions Go-to-Market team in the development and execution of product marketing, thought leadership, and voice of customer collection and strategies.
• Contributes to internal and external research activities including, Focus Groups, Agile Design Sessions, and annual survey development.
• Provides direct product support to Learning & Development, including reviews of internal training material and supporting the delivery of product training to new hires and experienced new hires as needed.
• Supports Product Development initiatives, including concept design and testing, development / build, operational readiness / system support, tracking / oversight of control phase.

What you will bring with you :

• Ability to work with a diverse range of people
• 3+ years of Industry experience within a health-related field, such as self-funded medical services market, care delivery, health plans, employer health benefits preferred.
• Product Development or Management experience, including competency in employer benefit health products and knowledge of self-funded market and ecosystem is desirable.
• Experience in developing operational solutions and partnering within a matrixed organization.
• Fluency in employer benefit products including product development and design and related client and member experience, go-to-market, distribution, and operational business process knowledge.
• Experience working in a fast-paced environment and comfortability with MVPs, Test & Learns and Pilots
• Strong relationship building and project management skills.
• Proficient in data analysis and segmentation.
• Ability to think creatively to resolve, routine, complex and / or non-routine issues.
• Strong decision-making and problem-solving skills.
• Exceptional oral and written communication skills.
• Self-motivation with the ability to handle multiple priorities.
• General understanding of Project Management Process, with a willingness to obtain PMP certification / training.

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms.

If you think you might thrive in this setting, we would love to hear from you. Not ready to apply yet but want to stay in touch?

to stay connected until the time is right for you! Life is brighter when you work at Sun Life

• Excellent benefits and wellness programs to support the three pillars of your well-being mental, physical and financial including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
• Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
• A flexible work environment with a friendly, caring, collaborative and inclusive culture
• Great Place to Work® Certified in Canada and the U.S.
• Named as a Top 10 employer by the Boston Globe's Top Places to Work two years running

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a California resident , the salary range for this position is :

• Southern California region : $97,700-$146,600 annually
• Central California region : $103,000-$154,500 annually
• Northern California region : $110,100-$165,200 annually

If you are a Colorado or Nevada resident, the salary range for this position is $93,300-$140,000 annuallyIf you are a Connecticut or Maryland resident , the salary range for this position is $97,700-$146,600 annuallyIf you are Washington or Rhode Island resident , the salary range for this position is $103,000-$154,500 annuallyIf you are a New York resident , the salary range for this position is $110,100-$165,200 annually We consider various factors in determining actual pay including your skills, qualifications, and experience.

In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives.

More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities.

Join our talented, diverse workforce and launch a rewarding career. Visit us at to learn more. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.