DISTRICT LIAISON

Organization

U.S. House of Representatives, Member Office (Democratic)

Position Title

District Liaison

Position Type

Full-Time, on-site

Position Location

Charlotte, NC

• Must already be within a commutable distance OR open to relocating without assistance.
• Position Description

Position Available : District Liaison

A Democratic Member of Congress is seeking an organized, detail-oriented individual to serve in the position of District Liaison in a fast-paced and highly collaborative Charlotte District Office.

Successful candidates will have familiarity with Federal agencies, excellent written and oral communication skills, the ability to exercise discretion and independent judgement, and will be team oriented.

Additionally, a strong knowledge and / or connection to Mecklenburg and Cabarrus Counties is preferred, but not required.

This is a full-time and in-person position.

Core Responsibilities include : (but not limited to)

To act as a liaison with federal, district, and local agencies on behalf of the Member and constituents.

Managing and navigating constituents casework through federal agencies to ensure fair and timely responses to their problems.

Referring constituents to appropriate state or local agencies for non-federal issues.

Assessing casework and community activities for matters warranting legislative action.

Acts as a liaison to local, state, and federal officials and other persons or groups to form effective relationships for the Member / Office.

Works well under pressure and handles stress.

Meeting with constituents and answering casework correspondence.

Continually screening active cases to ensure they are handled in a timely manner.

Maintaining up-to-date files on all cases.

Providing periodic updates to the Manager of Constituent Services and District Director on pending cases.

Maintaining a good relationship with the Member, staff, and constituents.

Accepts performance-based criticism and directions.

Additional responsibilities include : (but not limited to)

Stakeholder engagement.

Event planning and staffing.

Administrative support for office operations.

Greeting visitors.

Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.

Telephone calls and logging incoming and outgoing correspondence.

Qualifications : Bachelors Degree.

Bachelors Degree.

Background in Social Work preferred, but not required.

Background in Customer Service preferred, but not required.

Ability to communicate with diverse populations of individuals.

Prior experience working for / with an elected official is preferred.

Skills and Knowledge Required :

Demonstrate a strong commitment to public service.

Microsoft proficiency.

Knowledge of all issues and events in the district in which the Member is involved.

Ability to work as a part of a dynamic team.

Be creative in problem solving.

Have excellent oral / verbal and written communication skills.

Thoroughness and careful attention to detail.

Ability to exercise discretion and independent judgment.

Ability to work cooperatively and courteously with others in a fast-paced office.

Have basic knowledge of federal agencies and the political process.

Have knowledge of the Twelfth Congressional District.

All applicants must be able to work a flexible work schedule; be available some nights (after work hours), weekends and holidays.

We prefer applicants live in the 12th congressional district (but not required).

How To Apply

The application portal will close on Wednesday, October 2nd, 2024 or upon receipt of 100 applications , whichever comes first.

Employment Eligibility

The U.S. House of Representatives is an equal opportunity employer. All qualified applicants are encouraged to apply . All travel-related expenses associated with the interview and hiring process must be paid by the applicant, to include any relocation expenses.

Employment may be contingent upon the satisfactory completion of a criminal history records check. Employment with the U.

S. House of Representatives is at-will. A qualified applicant must meet one of the following residency requirements within the continental United States for eligibility for a paid position with the U.

S. House of Representatives :

• Be a U.S. citizen
• Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B)
• Be (i) admitted as a refugee under 8 U.S.C. 1157 or granted asylum under 8 U.S.C. 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible
• Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law)
8 hours ago