A company is looking for a Support Training Specialist to enhance the training experience for support team members.Key ResponsibilitiesDevelop and deliver onboarding programs for new support team membersMeasure the effectiveness of training content through support performance metricsIdentify areas for improved training and documentation of processesRequired Qualifications3-5 years of customer-focused experienceStrong technical skills with the ability to learn multiple software products quicklyExtensive experience in delivering various training formatsExperience in developing content for training individuals and groupsResourceful, organized, and efficient professional
Training and Support Specialist
This is a senior professional position responsible for the training lifecycle for GALILEO, from evaluation of needs, to development of support and training materials, to delivery of in-person and virtual training and support, to ongoing assessment. Training and Support Specialist. An additional resp...
Support Training Specialist
A company is looking for a Support Training Specialist to enhance the training experience for support team members. ...
Customer Support Specialist (3-month Contract, 9am-5pm EST Working Hours)
The Customer Support Specialist is responsible for providing advanced technical support and troubleshooting to customers who require more in-depth assistance. Training: Provide support and training to Tier 1 staff to improve their problem-solving abilities and knowledge. The specialist will work clo...
Program Manager L6 (Remote)
The Program Manager works with many levels of leadership and staff to manage program efforts based on industry best practices; works as the single point of contact for facilitation and communication of program goals, deliverables, and schedules, and must be an excellent communicator; various levels ...
Program Manager L6 (Remote)
The Program Manager works with many levels of leadership and staff to manage program efforts based on industry best practices; works as the single point of contact for facilitation and communication of program goals, deliverables, and schedules, and must be an excellent communicator; various levels ...
Tier 2 Customer Support Specialist
A company is looking for a Tier 2 Customer Support Specialist to provide high-quality support to music industry professionals. ...
Fully Remote Sales Specialist - Training, Bonuses, and Work-Life Balance
Comprehensive Training: Access to an extensive online training platform and ongoing mentorship. Comprehensive Support: Receive extensive training and ongoing support. ...
Technical Support Specialist
Ensure the proper functioning of IT systems in coordination with the central IT team in Spain, providing technical support, hardware maintenance, and user assistance. At least 1-3 years of experience in technical support, hardware repair, or similar roles. Ability to work flexible shifts, including ...
Customer Support Specialist
Immediately hiring Part Time Customer Support Specialists at Answer Message Technologies, Inc. What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist w...
GCS Training Coordinator
The Training Coordinator role is an important part of the Global Customer Service organization, responsible for the planning, scheduling, and reporting of our global training programs. Coordinate logistical arrangements for training sessions, including booking training rooms or facilities, arranging...