Purpose :
Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.
Summary :
Observe people, places, events, and report or correct situations detrimental to the status quo.
Primary Duties and Responsibilities :
- Present a positive, courteous, professional role model at all times
- Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
- Regularly perform urine screens, client room and property searches, and document findings in SAM
- Document all client behavioral issues and concerns in SAM for therapist review
- Give oversight to clients regarding their assigned chores and duties
- Investigate all serious occurrences / issues that take place during the shift and immediately report to Supervisor and Therapist
- Assist in intake process through searching, laundering and inventorying personal property
- Supervise and direct clients during fire, bomb threats, and tornado drills and events
- Oversee clients during meal times and smoke breaks
- Accompany and supervise clients during outside and specified inside activities
- Maintain client sign out sheet ensuring that individuals are signing on and off the property
- Report in writing on maintenance work order forms all things requiring repair
- Clean beds of clients after discharge
- Participate in all face-to-face and electronic staff development sessions as required
Qualifications :
- Ability to assess, defuse and bring resolution to abnormal situations
- Experience with substance abuse or mental health population preferred
- TB Test and police clearance
- Authorization to work in the United States
- Working knowledge of HIPAA
Education / Experience :
High School Diploma or equivalent
Computer Skills :
- Ability to use a computer keyboard
- Proficiency with Microsoft Office Applications, Internet, and E-mail
- Experience using electronic medical records preferred
Community Support Specialist
Key Responsibilities:Engaging with followers on social media and executing community management strategyProviding customer service for Privacy Pro subscribers and delivering timely informationEvolving customer support processes, analytics, and reportingRequired Qualifications:Minimum 5 years of expe...
Desktop Support Specialist
Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. ...
IT Support Specialist Website Manager
A company is looking for an IT Support Specialist & Website Manager. ...
Warranty Support Specialist (Remote - Michigan)
As a remote Warranty Support Specialist at Morley, you'll use your customer service expertise to help automotive dealerships handle warranty claims from start to finish. Live chat with a Morley Talent Acquisition (TA) Specialist ( | chat hours: M-F 8 - 5 Eastern time (closed on some holidays) | TA...
Sales Support Specialist
A company is looking for a Sales Support Specialist to engage with customers and support the sales team. ...
Sales Operations Support Specialist - Hybrid in Michigan
The Sales Operations Support Specialist will work closely with the Sales Management and sales team to provide on-going support and maintenance of our business systems, processes and data. Additionally, the Sales Operations Support Specialist will provide assistance with sales support/, project coord...
Technical Support Specialist
As a Tech Support Hero, you’ll help new clients get started and current ones get the personal support they need. Technical support is different at Hello Innovation. You have experience analyzing and solving technical problems and have a proven track record of improving customer support systems...
On-site Support Specialist, User Support, Bloomberg Financial Solutions
On-site Support Specialist, User Support, Bloomberg Financial Solutions. In your role as a Support Specialist, you provide exceptional technical service to Bloomberg’s terminal users and employees. As a department, we are united by a common goal: We create meaningful relationships with clients by un...
Joint Fire Support Specialist
Similar Career Fields Include: Cartographic Analyst, Joint Fire Support Specialist, Emergency Management Specialist. Support targeting operations by using your expertise on intelligence gathering and location analysis. ...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. ...