Summary : Assists the payroll manager with supervising and maintaining the payroll operation.
Engagement Expectations :
We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors :
- Smile, display energy and open body language.
- Proactively greet team members and guests, initiating interaction to provide service.
- Always use a positive parting remark to end the conversation.
Essential Job Functions :
- Assists in the resolution of various team member payroll problems, concerns, and questions, either over the telephone or at the payroll office window
- Ensures all team member wage garnishments are properly processed and filed.
- Assists in ensuring all departments have completed and processed payroll in a timely manner.
- Process employment verifications.
- Process weekly payroll as needed.
- Process off cycle payrolls as needed.
- Ensures accurate, neat, organized, and up-to-date filing of all payroll reports and records.
- Acts as back up for the Payroll Manager for the overall payroll operation.
- Perform all other duties as assigned.
Qualifications :
- High school diploma or general education degree (GED).
- Excellent communication and customer service skills
- Proficient in math
- Knowledge of excel.
Physical and Mental Demands :
- Regularly required to see, hear, talk, sit and use hands to finger, handle, or feel.
- Must occasionally lift up to 25 pounds.
- Able to work with others while maintaining a positive and professional demeanor under working conditions that are fast paced at times.
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