A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements.Key ResponsibilitiesAnalyze and monitor contact center activity data to recommend technology system improvementsSupport implementation processes and overall solution design, including testing of technology system improvementsIdentify opportunities for streamlining business processes and improving user experience through technologyRequired QualificationsBachelor's degree required2 - 4 years of related experience preferredCall center IVR experience strongly preferredProficiency in Excel and SQL strongly preferredEquivalent experience may be considered
Contact Center Systems Analyst
A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements. ...
Registry Systems Analyst - Remote - 131872
Under the general direction of the CBDMP Registry Data Systems Manager and as a part of the Data Management team, the Registry Systems Analyst contributes to continuing the CBDMP legacy as the world-leading birth defects registry. The Registry Systems Analyst writes complex code and queries to colle...
Business Analyst - Contact Center
A company is looking for a Business Analyst- Contact Center. ...
Senior Contact Center Analyst
Description & Requirements Maximus is seeking an experienced and detail-oriented Senior Contact Center Analyst to join our team. In this pivotal role, you will be responsible for analyzing and optimizing the performance of our contact center operations to ensure exceptional service delivery. Yo...
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
Hybrid Cloud Systems Engineer - Security Clearance Required
As a Hybrid Cloud Systems Engineer on our team, you’ll have the chance to shape the solutions on our U. Windows Systems Engineer, with a strong focus on Azure, Hyper-V, networking, and security. Windows systems and applications running on these systems. You understand your customer’s environment and...
Staff Systems Administrator - Security Clearance Required
ManTech is looking for a motivated, customer-oriented Staff Systems Administrator / Analyst to join our team in San Diego, CA. Perform Windows system administrative support to include adding and removing users, installing software and monitoring systems. System Analyst/Administrator or similar role....
Product Delivery Senior Manager, Precision Oncology
The Precision Oncology Product Delivery Senior Manager is a key contributor to the delivery of all aspects of products (tests) and services. The Senior Manager drives projects and problem-solving efforts in collaboration with a broad range of functions to execute product and services strategy and de...
Business Program Manager
A company is looking for a Business Program Manager to guide significant transformations within the organization. ...
Business Systems Analyst IV: 24-02530
NET, UiPath, HR Systems, Business Process Analysis,. This role entails close collaboration with Business Analysts and external partners for implementation, as well as the creation of Process Design Documents (PDD) and Solution Design Documents (SDD). Partner with Business Analysts to implement RPA s...