A company is looking for a Business Analyst- Contact Center.Key ResponsibilitiesServe as Subject Matter Expert (SME) for CRM, Workforce Management, telephony systems, and reporting and analyticsGenerate regular and ad hoc reports using advanced reporting tools like Cognos BI and MS Power BICollaborate with business leaders to identify needs and recommend system and analytic solutionsRequired QualificationsBachelor's Degree;
Master's Degree preferred3+ years of customer service experience in higher education areas such as Admissions or Student Finance3+ years of experience with CRM, Telephony, Workforce Management, or similar systemsExperience with project and / or change managementSome knowledge of coding and basic programming languages such as SQL
Business Analyst - Contact Center
A company is looking for a Business Analyst- Contact Center. ...
Senior Contact Center Analyst
Description & Requirements Maximus is seeking an experienced and detail-oriented Senior Contact Center Analyst to join our team. In this pivotal role, you will be responsible for analyzing and optimizing the performance of our contact center operations to ensure exceptional service delivery. Yo...
Lead Contact Center Analyst
A company is looking for a Lead Contact Center Systems Analyst to oversee contact center activity data and recommend technology system improvements. ...
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
Business Systems Analyst, Student Financials (Analyst/Programmer, Foundation)
Business Systems Analyst, Student Financials (Analyst/Programmer, Foundation). Are you ready to dive into a collaborative role that blends technical analysis with problem-solving in higher education? San Diego State University is seeking a highly motivated Business Systems Analyst to join our team. ...
HR Administrative Assistant
A company is looking for an HR Administrative Assistant to support the HR department with various personnel-related administrative tasks. ...
Cashier, Holiday Seasonal, Fashion Valley - Williams Sonoma
Our mission is to enhance the quality of our customers' lives at home.We put the customer at the center of everything we do, every day.Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.Con...
SAP Senior Business Systems Analyst , Production/Operations
Business Analyst will work closely in collaboration with functional partners, architects, and other business analysts to analyze, design, and optimize business processes by configuring and/or integrating customized SAP solutions. Serve as a system owner for assigned SAP business modules from require...
Operations Manager - ERP Implementation
The Operations Manager is a critical position overseeing the day-to-day operations of the company, ensuring efficiency, productivity, and profitability. We are seeking a highly motivated and experienced Operations Manager with a strong focus on ERP implementation to join our dynamic team. The Operat...
Data Entry Clerk (1st Shift: 7AM - 3:30PM)
Data Entry Clerk (1st Shift: 7AM - 3:30PM). The Manufacturing Data Entry Clerk will work closely with all Manufacturing teams to understand and streamline Manufacturing production processes. High school diploma with 6 months of data entry experience. While performing the duties of this job, the empl...