Senior Product Manager

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description :

This job is responsible for developing and managing the end-to-end product life cycle for highly complex products. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience.

Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.

This role requires engagement with compliance, auditors, and risk partners to address their concerns.

Responsibilities :

• Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
• Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
• Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
• Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
• Manages risk through implementing and monitoring effective controls in partnership with key support partners
• Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
• Develops and influences product strategy, driving products to provide comprehensive solutions across the bank
• Monitor customer complaints, deep-dive to identify root cause, develop remediation plan, and oversee solution execution
• Update channel associate Procedures as needed
• Develop product forecast by sales channel for a 3-year forward view and socialize with stakeholders
• Guide report development partners to develop / modify product reporting as needed
• Address compliance, Audit and regulator questions
• Conduct product risk assessments

Required Qualifications :

• Demonstrated strategic planning / product management skills
• Strong analytical skills with breadth of view
• Negotiation skills
• 7+ years of relevant experience

Skills :

• Collaboration
• Executive Presence
• Oral Communications
• Presentation Skills
• Problem Solving
• Attention to Detail
• Continuous Improvement
• Influence
• Product Management
• Strategic Thinking
• Business Analytics - ability to analyze data and discern underlying trends
• Innovative Thinking
• Market Analysis
• Process Management
• Reporting

Shift :

1st shift (United States of America)

Hours Per Week :