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SAP SuccessFactors Cutover Manager

Godspeed Workforce
Raleigh, USA
Full-time

ServiceNow Technical Specialist / ServiceNow BA

Interview Type : In Person Only (Remote)

Role : ServiceNow Technical Specialist / Business Analyst

Location : Raleigh NC 27611

Hire type : Contract

Visa : USC GC GCEADH4EAD only

Experience : 10years

ServiceNowTechnicalSpecialist with expertise in ServiceProviders and platformstrategy. Work directly with customers to capturebusiness and userrequirements and communicate those requirements to theplatformteam.

This role will define detailed stories and epics withapplicableacceptance criteria in collaboration with product ownersand development teamand facilitate meetings with internal technicaland operational teams.

Inaddition this role will be responsible forauthoring content and peerreviewing a wide array of documentsincluding functional technical trainingas well as planning androadmaps.

1) Lead meetings with system ownersand customers to gather business requirements.

2) Elicit analyze communicate and validate requirementsfor business processes accurately translating them into functionaland technical requirements for the development team.

3) Collecting organizing and analyzing data

4) Understand complex business problems and opportunitiesin the context of the requirements and help recommend solutionsthat enable the organization to achieve its goals.

5) Ability to facilitate technical discussions andanticipate mitigate and resolve risks and issues within aninformation technology environment.

6) Managestakeholders collect requirements and design solutions to meetbusiness process and application requirements.

7) Experience delivering ServiceNow developmentcapabilities to an enterprise organization.

8)Conducting industry competitive and State analyses (strategicfinancial operational) business case development as well as marketresearch for benchmarking

9) Translatestechnical complexities to business owners to drivesolutions.

10) Working as part of an integratedproject team leveraging Agile and Scrum

Skill

Required / Desired

Amount

of Experience

ProvenServiceNow implementation experience

Required

Years

Web applications networks protocols and email(SMTP POP3)

Required

Years

Basic understanding of ITIL v3methodologies

Required

Years

Understanding of enterprise ITarchitecture

Required

Years

Working knowledge of relationaldatabases

Required

Years

Web Technologies (XML HTML JAVA Script AJAX CSSHTTP etc.)

Required

Years

Impeccable timemanagement and recordkeeping

Required

Years

The ability to take complex enduserrequirements to code

Required

Years

A positive cando attitude & willingness tolearn

Required

Years

A strong personal commitment to qualityservice

Required

Years

The ability to work independently and with ateam

Required

Years

LDAP directories such as : Active DirectoryeDirectory OpenLDAP.

Required

Years

Excellent communication

Required

Years

15 days ago
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