Production Manager, Footwear

Who We Are :

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably.

Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible.

The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education.

Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued.

We build an inclusive culture together and make a real impact along the way.

Position Overview :

Reformation is seeking a talented and experienced Production Manager to join our dynamic Product Innovation Team. The Production Manager will be responsible for overseeing all aspects of production.

The ideal candidate is a team player with a passion for sustainability, strong leadership skills, and a keen eye for detail.

Roles & Responsibilities :

• Monitor all POs from creation to INDC, maintaining accurate status in ERP system + WIP doc.
• Manage daily data entry in ERP system, including production status, milestone dates, costing, materials, and product information.
• Maintain regular communication with E-Comm and Marketing Teams, providing updates on sample status for photoshoots; Schedule regular drop-ins to ensure Studio’s sample collection is accurate and organized.
• Manage price accrual, entry and negotiation to achieve target LDP margin.
• Organize and maintain the archiving and storage of all SMS, TOP and Photo Samples.
• Distribute wear tests / lead Fit Clinics; monitor fit feedback from wearers and translate necessary information to PD + manufacturers.
• Update and monitor department Invoice Tracker to ensure expenditures remain within budget; Flag areas of concern in a timely manner.
• Maintain Equipment Library, updating all new lasts, heels, and cut dies.
• Manage inventory of raw materials, collaborating with overseas vendors to keep stock up-to-date.
• Collaborate with Logistics Coordinator on export schedules, bookings and rate quotes.
• Interface with the DC Team on inbound goods, monitoring all steps from INDC to Go-Live.
• Work closely with Merchandising on Pre-Order product, ensuring customer facing dates are accurate.
• Ensure Retail + DC teams have necessary supplies for storage, packing, shipping, returns, and repairs.
• Work with Customer Love + Returns Team to audit returns and report and log damages.
• Work closely with manufacturers to address quality issues and drive continuous improvement; Record all non-compliance issues and assist with vendor chargebacks.
• Work closely with the Associate Director of Production on factory capacity, ensuring the proper space is held to meet forecasted demand.
• Maintain weekly communication with Allocation Team regarding inbound retail orders to ensure a swift distribution process for retail doors.
• Track KIPs such as leadtime, margin and return rates.

Qualifications :

• 1-2 years of production experience.
• Proficient in G-Suite & Microsoft Office. Advanced in Excel.
• Experience with Netsuite & Deposco is a plus.
• Thrives in a fast paced environment.
• Extremely organized and detail oriented.
• Has a strong eye for quality and a passion for sustainability.
• Confident in speaking up and making well informed decisions.
• Team player ready to roll up sleeves and perform other duties as they may arise.

Benefits & Perks :

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• Clothing discount, dog-friendly office, company events + parties and much more
• 401K with company match

The Reformation is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

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