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Communications Dispatcher II
Communications Dispatcher IIGovernment Jobs • Santa Rosa, CA, US
Communications Dispatcher II

Communications Dispatcher II

Government Jobs • Santa Rosa, CA, US
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Sheriff's Office Seeks Experienced Dispatchers

The Sheriff's Office seeks experienced, emergency law enforcement dispatchers! Starting salary up to $50.47 / hour ($105,336 / year), and a competitive total compensation package!

The Sonoma County Sheriff's Office is currently recruiting to fill multiple Dispatcher positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. If you are interested in our entry-level Dispatcher opportunity, please view our Sheriff's 9-1-1 Dispatcher recruitment.

In the Sonoma County Sheriff's Office, Communications Dispatcher IIs support both the public and law enforcement by receiving requests for information and providing pertinent data over the phone and radio. Responsibilities include :

  • Monitoring radio frequencies
  • Receiving and dispatching emergency and non-emergency calls from the public
  • Setting priorities among competing incoming events and dispatching appropriately
  • Utilizing a computer-aided dispatch system

In our 24 / 7 environment, Dispatchers must have the flexibility to work all shifts including holidays (day, swing, grave), and overtime is required.

This full, working-level position in the Dispatcher job series is for individuals who have completed a year of law enforcement, emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher's Certificate is highly desired.

Being a Dispatcher can be demanding, but for those who have the fortitude and passion for this work, you will be rewarded with camaraderie, and the ability to help others during the times when they most need the support. To learn more about this assignment, and how we serve the community, please visit the Sonoma County Sheriff's Office website.

The most successful Dispatchers will possess many of the following :

  • Significant experience working with the public and people in distress as well as the ability to direct distressed callers through emergencies
  • The ability to work swiftly, in stressful situations, to manage multiple things happening at once
  • Capacity to remain calm, clear, and in control
  • Excellent communication and problem-solving skills, as well as empathy and compassion
  • The ability to read maps, and provide clear directions
  • Proficiency in basic computer programs, including Microsoft Office applications, Word and Excel
  • The ability to type quickly and accurately
  • Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits including :

  • Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
  • Paid Time Off - Competitive vacation and sick leave accruals, and 12 paid holidays per year
  • County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
  • Staff Development / Wellness - Annual benefit allowances of up to $850
  • Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance / benefits
  • Retirement - A pension fully integrated with Social Security
  • Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
  • Student Loan Debt Relief County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
  • The Sheriff's Office is currently recruiting to fill multiple 9-1-1 Sheriff's Office Dispatcher positions at both the I and II levels. This Communications Dispatcher II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.

    Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Communications Dispatcher II.

  • Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Sonoma County Law Enforcement Association Memorandum Of Understanding (SCLEA MOU) and our Employee Benefits Directory.
  • Application submissions require the Supplemental Questionnaire to be completed.

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    Dispatcher • Santa Rosa, CA, US

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