Lead Operations EngineerVirtualVocations • Fort Myers, Florida, United States
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Lead Operations Engineer
VirtualVocations • Fort Myers, Florida, United States
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- serp_jobs.job_card.full_time
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A company is looking for a Lead Operations Engineer to troubleshoot and maintain voice service systems.
Key Responsibilities
Troubleshoot and resolve SIP / VoIP call failures and analyze SIP ladder diagrams
Investigate routing / service logic issues on various platforms and provide hands-on support for call path integrity
Collaborate with internal teams to resolve IP network-related problems impacting voice services
Required Qualifications
Minimum 5 years of experience supporting SIP and VoIP technologies
Proficiency in reading SIP ladder diagrams and understanding session parameters
Strong knowledge of IP networking fundamentals, including routing and switching
Hands-on experience with Ribbon SBC platforms and related voice infrastructure
Familiarity with Linux OS and APIs such as SOAP, JSON, and XML
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Operation Engineer • Fort Myers, Florida, United States
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