Hi ,
I am conducting a search for a Role : ITSM Process Engineer (IRM) and your background seems to align well to the responsibilities of the contract role.
I am hoping we can arrange a quick call to discuss
Role : ITSM Process Engineer (IRM)
Duration : 3 month contract
100% Remote
ITSM IRM JD : What You Will Do :
What You Will Do :
We are seeking an ITSM Process Engineer with expertise in IRM for a short-term, high-impact implementation project. This role will focus on optimizing and embedding IT service management processes with a robust risk management approach.
Key Responsibilities :
Lead the short-term implementation and integration of ITSM and IRM processes to meet business needs.
Analyze current IT service and risk management frameworks, identifying and executing improvements.
Collaborate closely with stakeholders to ensure successful design, testing, and rollout of updated processes.
Configure ITSM tools to align with newly defined processes and automate key workflows.
Support training and knowledge transfer sessions to ensure a smooth handover post-implementation.
Create and update process documentation, ensuring alignment with compliance standards.
Provide expert guidance to align IT services with organizational risk management policies.
Assist in addressing challenges and mitigating potential risks during the implementation phase.
Role Summary :
As an ITSM Process Engineer focusing on a short-term implementation, you will bring your expertise in IT service and risk management to execute a targeted 10-15 week project, with the potential for extension.
You will drive improvements and integration, ensuring processes are not only efficient but also compliant and sustainable.
Qualifications :
8+ years of experience in IT service and risk management implementations.
Strong knowledge of ITSM frameworks (e.g., ITIL) and IRM best practices.
Proven experience in short-term project execution and process optimization.
Exceptional problem-solving skills and the ability to work under tight timelines.
Proficiency in relevant tools like JIRA, Confluence, and MS Office Suite.
Effective communication and training skills for guiding stakeholders through process changes.
Ability to independently lead cross-functional projects and manage international team interactions.
Background in life sciences compliance and regulatory standards is an advantage.
Thanks
Vamshi Krishna
Recruitment & Delivery Head
Blue Ribbon Global Technologies, LLC
Direct : (+1) 516-265-1599 Email : [email protected]
LinkedIn : www.linkedin.com / in / vamshi-krishna-09954a40 /
www.blueribbonus.com E-Verified Company
Location : 558 Old Country Rd., Plainview, NY 11803
ITSM Process Engineer IRM
I am hoping we can arrange a quick call to discuss</p> <p>Role : ITSM Process Engineer (IRM)</p> <p>Duration: 3 month contract</p> <p>100% Remote</p> <p> </p> <p>ITSM IRM JD:</p> <p> </p> <p>What You Will Do:</p...
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