General Manager, Camelback Ranch

JOB DESCRIPTION

The Opportunity

Delaware North Sportservice is searching for a General Manager to lead our team at Camelback Ranch in Phoenix, Arizona. Our ideal General Manager candidate shares our passion for delivering the highest quality of service to our guests - taking great pride in your work and the impact you have on a moment or occasion.

You're an inspiring leader who understands that training and developing your team is critical to the operation and you manage people, processes, budgets, and expenses successfully and effectively.

Minimum Anticipated Maximum Base Salary : $81900 - $110600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position.

Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Information on our comprehensive benefits package can be found at .

Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer :

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and / or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Maintain positive client relations through effective communication and prudent financial practices, while providing efficient services and quality products.
• Develop and manage all vendor relations.
• Hire, train, and develop management team and ensure all team members at the venue are supported and managed effectively in order to provide an optimal experience for guests and associates.
• Determine and control staffing levels in an effort to maximize net returns to Delaware North and the client while maintaining guest service levels.
• Make operational recommendations and establish prices for products and services within approved budget.
• Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of foodservice equipment.
• Project manage as required.
• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, employment, and EEO guidelines.
• Verify, prepare, and submit reports and monthly projections as required and ensure effective systems for cash, inventory, and payroll procedures are in place.

Qualifications

• Minimum of 5 years of management experience in the contract food service industry, encompassing concessions and retail in a sports venue.
• Bachelor's degree in business management or similar.
• Extensive sustainability experience required
• Ability to communicate with various levels within the organization.
• Operational financial management accountability and budgeting experience.
• Prior project management experience preferred.

Shift Details

Day shift

Evening shift

Holidays

Monday to Friday

Evenings as needed

Weekends

Event based

12 hour shift

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you.

We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Delaware North is an equal opportunity employer.