DISPATCHER SUMMARY OF JOB This position is responsible for maintaining the service and maintenance technicians daily schedules, setting the dispatch board, and setting the service calls for all technicians.
The service dispatcher assists HVAC and plumbing technicians by ensuring all service calls are properly completed, any necessary return trips with customers are scheduled, and the completion rating is tracked.
The dispatcher will also handle jobs that are in progress, maintain the customer database with current information. Responsibilities also include clear concise communications with department managers, employees and customers.
Including keeping customers up-to-date as to Wickstrom Plumbing Heating & Cooling schedule and requested lead-times. The service dispatcher will provide the accounting department with maintenance contract billing information and all other information needed for job invoicing.
REQUIRED SKILLS 1. Adherence to Company Core Values 2. Communication, Reporting and Compliance 3. Leadership 4. Detail Ordinated 5.
Customer Service 6. Desire for Continued Skill Development 7. Ability to Meet or Exceed all Assigned Goals 8. Ability to Use / Learn Computer Programs SUMMARY OF DAILY TASKS 1.
Dispatch Service Technicians, one call at a time. 2. Respond to all messages left overnight. 3. Schedule and coordinate all demand service calls as calls are received using dispatch system.
4. Contact customers with updates on job status from job start to finish. 5. Maintain customer files and paperwork flow between technicians and the office.
6. Ensuring the dispatch board is full and moving smoothly each day. Job Type : Full-time Salary : $38,000.00 - $62,000.
00 per year Benefits : 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Parental leave Professional development assistance Relocation assistance Vision insurance Schedule : Monday to Friday Supplemental pay types : Bonus pay Commission pay Work Location : In person Powered by JazzHR
Concrete Dispatcher
The Concrete Dispatcher position is critical as we build better communities. ...
Dispatcher
DISPATCHER SUMMARY OF JOB This position is responsible for maintaining the service and maintenance technicians daily schedules, setting the dispatch board, and setting the service calls for all technicians. The service dispatcher assists HVAC and plumbing technicians by ensuring all service calls ar...
Dispatcher
As a part of our continued growth we are looking for a dedicated and passionate Dispatch Clerk for our Salvage Yard.As a Dispatch Clerk you will be responsible for coordinating and communicating quickly and effectively between our sales and operations staff members.The Dispatch Clerk is responsible ...
Dispatcher - Nampa, ID
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside.Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoo...
Security Officer - Allied Universal
As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sen...
Delivery Driver
S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. ...
Security Officer - Beverage Company
Security Officer - Beverage Company. As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Allied Universal, North America's leading security and facility services company, provides rewarding c...
Operations Coordinator
Manages the daily warehouse operations of the facility and. Assist the Branch Leadership in maintaining inventory levels and day-to-day operations of the warehouse. Inventory and Management Operations. Oversee the daily operations of the warehouse to ensure that work orders are pulled in a timely an...
Delivery Driver - Non-CDL
This position performs daily delivery with a set route of stops. Responsible for providing outstanding customer service, loading and unloading vehicles as needed, and collecting COD and cash orders at point of delivery. Customer Service/Cash on Delivery. Valid driver's license and good driving recor...
Senior Operations Manager
Operations Manager is responsible for managing daily operations of Manufacturing, Quality and Supply Chain by leading those teams and monitoring performance against operational goals. This role also audits, analyzes, and reports on operational effectiveness; implements company policies, procedures a...