A company is looking for a Technical Support Analyst to provide level 3 technical support to various groups.Key ResponsibilitiesManage, troubleshoot, and resolve complex product or performance issuesField incoming problem tickets and assign them to appropriate development teamsDocument problem-solving resolutions and communicate issues to key stakeholdersRequired QualificationsAt least 5 years of experience delivering support services to internal business end usersAt least 5 years of experience working with internal IT teamsExperience with ticketing tools and managing ticket queuesAbility to quickly learn end-user applications and support toolsExperience in managing multiple, overlapping complex projects
Bilingual Technical Support Analyst
A company is looking for a Remote Bilingual Associate Technical Support Analyst. ...
Technical Support Analyst I
We are looking for a skilled Technical Support Analyst who will provide technical expertise and assistance to resellers and end users by providing technical support and documentation. Providing technical support to resellers and end users via phone and email. Maintaining the technical support workin...
Technical Support Analyst
A company is looking for a Technical Support Analyst to provide level 3 technical support to various groups. ...
Technical Support Analyst
Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred. ...
Technical Support Analyst
The Technical Support Analyst evaluates, troubleshoots, and resolves faults and reported events. Provides specialist technical support in response to issues pertaining to software development, SRS, documentation, software installations, and upgrades. IT field in a technical support environment. Depa...
IT Support Analyst
A company is looking for an IT Support & Logistics Analyst. ...
Senior IT Support Specialist
Conduct initial training sessions with new employees to explain our IT systems and software applications. Stage laptops for new hires, ensuring integration with Azure AD and compliance with security measures. Our world class culture is our top priority, offering perks such as fitness classes, intern...
Technical Support Specialist
Onsite Technical Support employee for our Smart Shade system and app. The ideal candidate will provide technical assistance and support to our clients, ensuring smooth operations and excellent customer service. Provide technical support to dealers and end users. ...
IT Support Specialist I
With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit. PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while cont...
Technical Product Service & Support Specialist
Are you technically savvy and eager to break into the dynamic world of printing technology? Look no further than our exciting opportunity as a Technical Product Service & Support Specialist! In this role, you'll be instrumental in providing expert support for Epson Professional Imaging, Industrial, ...