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Assistant Community Manager - Prism at Park Avenue South/Parc East

Equity Residential
New York, NY, United States
$27,03-$33,04 an hour
Full-time

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance :

  • Question Authority
  • Walk the Talk
  • Share Knowledge
  • Listen, not just Hear
  • See the Glass Half Full
  • Take Educated Risks
  • Enjoy the Ride
  • Share the Spotlight
  • Do the Right Thing
  • Test Your Limits

We Care About Your Total Wellbeing :

  • Physical Wellbeing : Medical, dental, and vision care
  • Social Wellbeing : 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
  • Financial Wellbeing : 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
  • Community Wellbeing : Paid Community Service Hours
  • Career Wellbeing : Leadership Development
  • Learn more about our Total Wellbeing program

What You’ll Be Doing :

  • As an Assistant Community Manager, you will drive the entire sales process, building strong connections with prospects and residents, and delivering exceptional customer service to facilitate lease renewals, with a clear pathway for career growth towards a Community Manager position.
  • Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment
  • Managing financial transactions, including payments and audits, for accurate resident file maintenance
  • Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.
  • Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents
  • Responding promptly to resident calls and emails, proactively address needs, and follow up on concerns
  • Maintaining effective communication with maintenance staff, ensuring resident needs are met
  • Proactively monitoring property trends for future occupancy needs

What You’ll Need to Thrive :

  • Residential or commercial property management, hospitality, or retail experience
  • Customer service and sales experience
  • High School diploma or equivalent
  • Valid Driver's License required if employee will operate a motorized vehicle (., car, golf cart) in their role. This varies by location.
  • Computer literacy and effective communication skills
  • Knowledge of federal and state apartment housing laws
  • Availability to work a flexible schedule, including weekends
  • Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.

Bonus Qualifications :

Managerial Experience

Salary : $27.03 - $33.04 / Hour

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

30+ days ago
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