Program Operations Analyst

Responsibilities

Uses and analyzes data to recommend program and process improvements and to measure outcomes. Assists with management and provides oversight of business operations for organization programs including financial, IT, systems development and implementation, business processes and compliance, and data reporting systems and procedures.

Collaborates with program management to support and maintain stakeholder relationships including volunteers, participants, and partners.

Performs project and process management activities as needed. Prepares reports, documentation, surveys, and trend analyses for internal stakeholders of data associated within the scope of position.

Keeps internal stakeholders apprised of upcoming milestones and facilitates modifications as necessary. Performs data entry, reconciliations, and quality control to ensure the integrity and accuracy of all data within the scope of position.

Qualifications High School diploma or GED required. 2+ years of progressively responsible administrative experience; or an equivalent combination of training and experience related to the duties of the position.

High degree of proficiency with MS Office Suite, particularly Power Point, Excel, Outlook and Word, as well as general technical aptitude.

Familiarity with Familiarity with OneNote and Nuance required. AARP will not sponsor an employment visa for this position at this time.

Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office / open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions.

• Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k);
• 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave;

performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

Uses and analyzes data to recommend program and process improvements and to measure outcomes. Assists with management and provides oversight of business operations for organization programs including financial, IT, systems development and implementation, business processes and compliance, and data reporting systems and procedures.

Collaborates with program management to support and maintain stakeholder relationships including volunteers, participants, and partners.

Performs project and process management activities as needed. Prepares reports, documentation, surveys, and trend analyses for internal stakeholders of data associated within the scope of position.

Keeps internal stakeholders apprised of upcoming milestones and facilitates modifications as necessary. Performs data entry, reconciliations, and quality control to ensure the integrity and accuracy of all data within the scope of position.

High School diploma or GED required. 2+ years of progressively responsible administrative experience; or an equivalent combination of training and experience related to the duties of the position.

High degree of proficiency with MS Office Suite, particularly Power Point, Excel, Outlook and Word, as well as general technical aptitude.

Familiarity with Familiarity with OneNote and Nuance required. AARP will not sponsor an employment visa for this position at this time.

Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office / open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions.

• Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k);
• 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave;

performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.