A company is looking for a Help Desk Manager with extensive experience in managing help desk teams.Key ResponsibilitiesLead and mentor the help desk team to ensure high performance and efficiencyDevelop and implement help desk policies, procedures, and key performance indicatorsOversee the resolution of technical issues related to Microsoft 365 and manage hardware / software troubleshootingRequired QualificationsAt least five years of experience in a help desk lead positionProven track record in improving help desk operationsDeep knowledge of ITIL framework and best practicesProficiency in Microsoft Windows environment support and administrationStrong familiarity with Microsoft 365 environment support and administration
Help Desk Manager
A company is looking for a Help Desk Manager with extensive experience in managing help desk teams. ...
IT Help Desk Manager
The Division of Management Services, Bureau of Technology Management is currently recruiting to fill an IT Help Desk Manager (IS Supervisor 2) position. This position functions as the supervisor and oversees and manages the help desk team, who handles the frontline computer support for all 10,000+ D...
Help Desk Operations Manager
A company is looking for a Help Desk Operations Manager responsible for managing quality and customer experience in a Managed IT Help Desk environment. ...
L1 IT Support Technician
A company is looking for an L1 IT Support Technician to provide technical support and enhance user experience. ...
IT Help Desk Technician
In support of LEC&H’s Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
Voice Support Specialist
Job Title: Voice Support Specialist. Hill Associates is seeking an Enterprise VoIP Support Analyst to provide support for a high-profile Washington, D. This role entails coordinating and providing operational support for enterprise VoIP and Unified Communication service delivery, data analysis, and ...
IT - Service - OneSource Service Support Specialist
Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument/equipment), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essen...
IT Support - Specialist.
Evaluates the IT architecture with regards to functional and technical requirements, follows compliance with architectural principles and watches development of relevant IT solutions and integrations . This company lives out its values, gives people the freedom to use their own initiative, and offer...
IT - Service - OneSource Service Support Specialist
Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument/equipment), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essen...