Health Coach - Onsite

Description

Health Coach - Onsite

Position Summary :

The Whole Health Coach is an integrated member of the clinical care team and works collaboratively with diverse patient populations to engage them in their health and well-being.

The coach co-creates individualized action plans with each patient to support them in achieving their personal health goals.

They are responsible for facilitating the end-to-end process of coaching for both individuals and groups, in-person, and / or over the phone.

Individual Health Coaching

• Provide tailored one-on-one 30-minute health coaching sessions to individuals around their stated health goals, both in-person, when applicable, and telephonically / virtually.
• Co-create action plans and SMART goals to meet the patient’s stated health goals. Monitor the patient’s progress related to their established goals and provide accountability.
• Support patient’s in completing goals within established coaching term
• Understand the patient's health conditions related to the coaching engagement, leveraging expertise from the clinical care team as needed.
• Provide patients with community resources or information about their employee benefit plan as needed.
• Maintain accurate and up-to-date documentation of all patient encounters
• Outreach calls, including follow-up on patient engagement.

Outreach and Health Promotion

• Manage a patient caseload
• Participate in scheduled outreach such as workshops
• Facilitate group health coaching programs to increase engagement with the patient population.
• Continually work with the team to gather community resources available to serve the needs of the clinic population.

Care Team Collaboration

• Collaborate with the care team and patient to understand patient health goals
• Act as a leader on care team in the areas of coaching and behavior change.
• Active role in supporting care team in achieving clinic performance guarantees and closing patient care gaps
• Prepares for, attends and participates in team meetings and huddle(s)

Additional

• Report to appropriate authority figures in cases of abuse, neglect, or imminent danger.
• Must be able to work flexible hours
• Participate in medical site’s efforts to comply with organizational quality improvement guidelines and pertinent government regulations including OSHA and CLIA.
• Works with their clients according to the NBHWC Code of Ethics and Vera Whole Health Coach Scope of Practice.
• Cross-train in other workflows
• Ability to correctly perform vital signs and screening tools that are appropriate within the Whole Health Coach scope and accurately record data
• Perform other duties as assigned

Additional Qualifications Preferred :

Experience working in EMR systems preferred

Experience with Google Workspace preferred

Spanish speaking, bilingual or multilingual preferred.

Bachelor's Degree in health related field preferred.

Education / Experience :

Minimum 1-3 years of coaching experience.

Training in coaching competencies, theories, and methodologies.

Knowledge of the Transtheoretical Model, Appreciative Inquiry, and Motivational Interviewing preferred.

Practiced understanding of the differences between coaching, health education, and behavioral health.

National Board-Certified Health and Wellness Coach (NBC-HWC)

As part of the interview process, a 20-30 minute audio recorded coaching session must be submitted via Dropbox or FreeConferenceCall.

com within 4 days of your completed phone interview with the recruiter.

Demonstrated Attributes :

Excellent verbal and written communication skills.

Time management skills and ability to manage time effectively during 30-minute coaching sessions and between sessions.

Team player with strong interpersonal skills and ability to build effective working relationships. throughout all levels of the organization.

Ability to connect and empathize with a wide range of diverse populations. Comfortable speaking in front of groups.

Strong group facilitation skills a plus.

Physical Demands :

Requires sitting for extended periods of time.

Manual and finger dexterity and eye-hand coordination.

Requires corrected vision, hearing and speech within normal ranges.

Compensation : $24.04-$32.69 / hour & bonus eligible (national average, premium markets may vary)