Overview
Opportunity : Front Office Manager
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Your Growth Path
Assistant General Manager General Manager - Area General Manager
Your Focus
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
- Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
- Supervise all guest services department managers.
- Review correspondence from guests and incident logs and direct staff according to information obtained.
- Oversee all vendor and personnel contracts throughout the hotel.
- Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- Associate’s or Bachelor’s degree preferred.
- 2 to 5 years hospitality related experience.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location,
- Share this job opportunity to a friend, colleague, or family member :
Front Office Manager
Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures. Opportunity: Front Office Manager. Assistant General Manager – General Manager - Area General Manager. Manage hotel front office operations in accordance with established guest s...
Front Office and Billing Manager - POST Rehabilitation and Wellness
FRONT OFFICE AND BILLNG MANAGER – FULL TIME – POST Rehabilitation and Wellness – Outpatient Clinic. We are seeking a highly organized and proactive Office Manager to join our team and contribute to the efficient functioning of our clinic. Front Office Coordination and Record Management:. Maintain a ...
Receptionist - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...
Administrative Assistant
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Administrative Assistant
Work closely with the Administrative Assistants with regard to coverage within the group; facilitate the overseeing of the Assistants and manage workflow. To include calendar management, T&E, meeting planning and support, budget, and coordination with other administrative assistants to meet the need...
Office Manager
Hiring Office Manager for local established business. You will be working in a one girl office, job qualifications required are basic accounting, Invoice software experience, answering the phones and greeting Customers. ...
Administrative Assistant/Customer Service Representative
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Administrative Assistant
Jamison”) is currently seeking a qualified and motivated candidate for the position of Administrative Assistant. The contractor shall provide administrative work directly related to the management or general business operations for various offices within the BEP. At a minimum, the contractor shall b...
Bilingual Front Desk Receptionist
Additionally, the role involves handling various requests and tasks delegated by the CEO, contributing to the smooth and effective operation of daily administrative functions.The candidate should demonstrate strong organizational skills, attention to detail, and the ability to prioritize tasks to su...
Administrative Assistant
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members.A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy a...