Handyman Service Technician

Job Description

Job Description

About Us : American Standard Home Services experienced a record-breaking year in 2023, surpassing $100 million in sales, becoming the largest direct-to-consumer bath remodeler in America.

Our success is a testament to the trust and satisfaction customers have in our brand and offerings. With over 150 years of heritage, American Standard is committed to constant innovation, making better homes a reality for everyone.

Position Overview : As a Field Technician with American Standard Home Services, you will play a crucial role in maintaining our brand’s commitment to quality and customer satisfaction.

Your primary responsibility will be to provide top-notch service and support for our products, focusing on Senior Walk-in tubs or Acrylic / Solid Surface showers.

This role involves servicing, inspecting, transporting materials, and performing Safety Tub Step installations to our existing and current product within the wet area of the bathroom.

Responsibilities :

Pre-Installation Inspection :

• Inspect existing tubs for chips, markings, or damage prior to installation.
• Verify all materials received are undamaged, including :
• Safety Tub Step model
• Support Box
• Template
• Adhesive tubes and application nozzle
• For STS Combo models, check the Waterproof Membrane for damage.

Measurement and Fit Verification :

• Measure the top rail width and width down the tub to ensure proper fit for the Safety Tub Step.
• Confirm that the Safety Tub Step will fit the bathtub before proceeding.

Site Preparation :

• Protect all surrounding walls, floors, and adjacent areas from dust and debris.
• Remove any customer items that may be impacted during the installation.

Dust Control :

Use drop cloths to contain dust and debris, securing them to the tub and covering drains.

Installation Process :

• Remove shower doors if necessary to facilitate installation.
• Trace and cut the bathtub as per installation instructions using appropriate tools.
• Clean the installation area thoroughly, ensuring all dust and debris are removed.

Safety Tub Step Installation :

• Prepare and cut the Safety Tub Step to fit the tub opening.
• Position the Safety Tub Step accurately on the tub wall and secure it with the Support Box.
• Apply adhesive and caulk around the perimeter of the Safety Tub Step, ensuring proper sealing.

Post-Installation Cleanup :

• Remove any debris from the installation site and clean the tub and surrounding bathroom area.
• Place signage on the Safety Tub Step to inform users of the curing time for the adhesive.

Additional Installations :

Install safety grab bars and bath mats as required.

Customer Communication :

Communicate with customers regarding the installation process and any potential impacts on their space.

Partnership Benefits :

• Earn a flat pay rate of $510.00 per successful install of Safety Tub Step product on every job
• No sales or money collection required
• Flexible schedule
• Potential to grow into an installation partner role (subject to meeting company requirements)

Qualifications :

• Demonstrable technical skills in carpentry, plumbing, electrical work
• Excellent customer service skills
• Detail-oriented with a passion for the craft
• Ability to handle paperwork and documentation efficiently
• Experience in servicing Senior Walk-in tubs or Acrylic / Solid Surface showers is advantageous

If you're an experienced service technician seeking an opportunity with America’s leading brand, apply for the Tub & Shower Service Contractor position with American Standard Home Services.

For More Information : Explore our walk-in tubs and tub-to-shower remodels on our websites :

https : / / www.americanstandardwalkinbaths.com

www.americanstandardshowers.com

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