SNAP E&T Program Coordinator

Job Description

Job Description

Job Title :

SNAP E&T Program Coordinator

Department : Career Academy

Reports To :

Chief Mission Officer

Job Function :

Workforce Development

Job Summary :

The SNAP E&T Program Coordinator is responsible for the full-cycle management of Goodwill Tulsa’s SNAP E&T program in collaboration with the Career Academy. This position oversees participant intake and eligibility, program enrollment, documentation and data entry, case coordination, and billing submission to the Oklahoma Department of Human Services (OKDHS). The coordinator ensures compliance with program guidelines and provides exceptional support to participants, helping them achieve employment and training goals.

Essential Duties & Responsibilities :

• Serve as the primary point of contact for the SNAP E&T program within Goodwill.
• Manage the full referral-to-exit process for SNAP E&T participants, including eligibility screening, enrollment, program participation, and successful completion.
• Collaborate closely with Career Academy staff to align participant training plans with SNAP E&T program requirements.
• Maintain working knowledge of SNAP E&T policies, regulations, and allowable activities.
• Evaluate SNAP E&T benefits integration across Goodwill programs.
• Accurately enter and maintain participant records in the ERGO data system.
• Track attendance, participation hours, and supportive services in accordance with OKDHS and Goodwill standards.
• Ensure timely and accurate documentation of participant progress, milestones, and outcomes.
• Monitor compliance with reporting requirements and maintain organized electronic and physical files.
• Prepare and submit monthly billing and reimbursement requests to OKDHS, ensuring accuracy and timeliness.
• Reconcile program records with billing documentation to ensure full reimbursement and program sustainability.
• Coordinate with Goodwill’s accounting team to address billing questions and support audit readiness.

Other Job Functions :

Educational Requirements :

Other Requirements :