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Customer Service Representative
Customer Service RepresentativeRobert Half • Flanders, CT, US
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Customer Service Representative

Customer Service Representative

Robert Half • Flanders, CT, US
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Job Description

Job Description

Customer Service and Order Entry Specialist

Schedule :  Monday - Friday, 8 : 00 AM - 4 : 00 PM (1-hour lunch break)

Pay Rate :  $22-$25 / hour

About Us :

We are a well-established manufacturing company shipping products across the country. Located in East Lyme, CT, we pride ourselves on being a family-oriented and stable business with a strong commitment to our team members.

What You’ll Do :

As a  Customer Service and Order Entry Specialist , you will play a vital role in ensuring our customers receive top-notch support and service. Your responsibilities will include :

  • Communicating directly with customers and the sales team, answering phone calls, and processing orders.
  • Handling data entry tasks, including accurately recording and processing orders.
  • Managing credit card processing for transactions.
  • Assisting with deposits as needed

What We’re Looking For :

  • Strong customer service skills and a friendly, personable demeanor.
  • Previous experience in a customer service or order entry role preferred.
  • Excellent phone etiquette, accuracy with data entry, and the ability to work collaboratively within a small office environment.

    • Why Join Us?

  • Stable & Growing Industry :  We're a long-standing company recognized as a leader in our field.
  • Family-Oriented Culture :  A friendly and supportive workplace with flexibility.
  • Great Benefits Package :
  • Health Insurance : Comprehensive Anthem coverage with a 70 / 30 split.
  • 401(k) Retirement Plan : Up to 10% match with Profit Sharing Plan options.
  • Generous Time-Off Policy : Enjoy work-life balance with flexible scheduling.

    • How to Apply :

    If you’re passionate about providing excellent customer service and are looking for a supportive work environment, we encourage you to apply! Please apply today or email your resume to Kelsey.Ryan@roberthalf(.com)

  • Strong customer service skills
  • Proficiency in order entry
  • Excellent verbal and written communication skills.
  • High attention to detail and organizational capabilities.
  • Ability to work collaboratively with team members and other departments.
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    Customer Service Representative • Flanders, CT, US

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