Zachary Piper Solutions is seeking Digital Escortsto support a critical intelligence cloud security program in the following locations;
Reston, VA; Elkridge, MD; Redmond, WA; Atlanta, GA . The team is seeking end-user support specialists who are familiar with cloud environments to support an on-going classified program.
Clearance : TS / SCI Full Scope Polygraph
Location : Reston, VA, Redmond, WA, Atlanta, GA, Elkridge, MD
Schedule : Shift work 24x7 operational environment (mid shift and evening available)
Responsibilities of the Digital Escort :
- Complete incoming tickets through Remedy, ServiceNow or other ticketing system
- Troubleshoot and resolve system issues utilizing customer tools
- Document all findings from tickets and incidents
- Provide end-user support to customers at the Tier 1 / Tier II level
Qualifications of the Digital Escort :
- Must hold an active TS / SCI with Full Scope Polygraph required
- Excellent customer service skills and focus.
- Education : Bachelor’s Degree and 2+ years of related professional experience
- Desire to learn new tools such as Netmom and Windbg
Digital Escorts
Zachary Piper Solutions is seeking Digital Escortsto support a critical intelligence cloud security program in the following locations; . Responsibilities of the Digital Escort:. Qualifications of the Digital Escort:. Compensation of the Digital Escort:. ...
Digital Escorts
Zachary Piper Solutions is seeking Digital Escortsto support a critical intelligence cloud security program in the following locations; . Responsibilities of the Digital Escort:. Qualifications of the Digital Escort:. ...
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